Question about Motorola Mobility RAZR V3

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Screen blank My phone's main screen went all lines of different colors and all small dots of differnt colors. I can get it to come on normally sometimes and even when I make a call sometimes parts of the screen comes on. The outer screen is working normally just the main screen is messed up. What can I do?

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Clean the connector inside de base then clean the flex (connector) bottom of the screen (silver cable) .

not fix ? change all the flex/ keypad around 60 $

Posted on Mar 10, 2008


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SORRY THIS IS SO LONG!-But it may help!
I got the white screen and then the flashing black verizon screen. The tech help person on the phone told me to check for moisture damage. Take off the battery. Look for two dots. One on the battery and one above the metal connecting prongs on the back of the phone. They are paper stickers. If there is no damage--the dots will be perfectly white with small purple/red x's on it. If there is damage--the dots will be a solid color(purple/red) or a faded pink color(that's what mine looked like). The tech suggested I let my phone sit in a sealed container overnight with dry rice to draw the moisture from the circuitry(I'm trying that tonight). If that doesn't work(or you don't have a moisture problem), I read that you can try to have the firmware reinstalled at a store. She said it would take 40 minutes for them to do and it is FREE and that could do the trick. The sales clerk at he store FAILED to tell me about the option of reinstalling the firmware. NOT HAPPY with him! I found that out on the web. Poor customer service. He just wanted me to buy a new phone, but like everyone, I have irreplaceable numbers trapped in there! and I LOVE MY LG vx8500!! Good Luck!

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