Hi. You need to do tray linking. When one linked tray is empty, paper feeds from the next linked tray. The size and type settings for all trays must be set from the Paper Menu. To set the paper type or size:
1. On the home screen, touch Menu button
2. Touch Paper Menu
3. Touch Paper Size/Type.
Note: To link the multipurpose feeder, Configure MP must be set to Cassette in order for MP Feeder Size or MP
Feeder Type to appear as a menu item.
4. Touch the right or left arrows to select the same size paper from all paper sources to be linked.
5. Touch the right or left arrows to select the same type paper from all paper sources to be linked.
Note: When the Size and Type settings are the same for any trays, the trays are automatically linked.
6. Touch Submit.
Submitting changes appears.
7. Touch Home to return to the home screen.
Hope this helps.
Creating Customers For Life
SOURCE: how do I have printer switch from empty paper tray
Make sure the paper type and size in both trays are the same. If you are using letter size for both trays, make sure the settings in tray 1 and 2 are the same. If the settings are the same and it still fails to grab from the full tray change the engine settings in diag mode. Hope this helps but if you need more assistance, leave a comment and I'll get back to it. Thanks.
627 views
Usually answered in minutes!
×