Question about NetGear WIRELESS PRINT SERVER 54MBPS W/4PORT SWITCH (WGPS606NA) Print Server

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Installation assistant cannot detect print server

I'm in the very beginning of install/setup and crashed on take-off (actually taxi)

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  • BrettC Apr 01, 2008

    I have same issue with my XP laptop not seeing the WGPS606 print server. Can you please explain what steps the Netgear support tech had you perform?

  • stephenstrai Apr 12, 2009

    my brother mfc8870dw will say connected on the open connection, but the braporfessional system or the computer will can not see to complete setup...I have been through the manual and inputed the requirements into the printer and downloaded the drivers, but they will not communicate

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Results of attempting to connect the Netgear Wireless Print Server WGPS606 and the Canon MF6550 multifunction laser printer. I was on the phone for several hours last evening (March 9, until about midnight EDT) with a very competent support agent from Netgear (actually in the Philippines). The Netgear setup Wizard software would not connect the Print Server to my Verizon FiOS wireless G router automatically, so the Netgear support agent walked me through it manually. The Print Server connected that way, for sure. Then we manually attempted to connect the Print Server to my Canon MF6550 and subsequently, my HP 932C Deskjet. Neither printer is on the WGPS606 compatible list, nor is either on the known incompatible list. Now we know - both printers are INCOMPATIBLE with the Netgear WGPS606. I bought both the Netgear Print Server and the Canon MF6550 at Staples on Sat., March 8, 2008, based upon the assurance from Staples staff that it would all work. The question now is whether ANY brand of wireless Print Server will work with the Canon MF6550, or do I have to return this printer and get either a Canon with built in networking (ethernet or wireless) or switch to the Brother equivalent (MFC 8870DW). If I get a (multi-function) printer with built-in Ethernet networking, does the Ethernet capability bypass the USB incompatibility problem, or will the problem remain?

Posted on Mar 10, 2008

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Posted on Jan 02, 2017

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Do a reset on the print server. To do this, hold in the reset button on the back, unplug, then plug in and continue to hold for 10 seconds. Your setup should now detect the print server

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Tip

Installation CD for the print server


If you are having trouble going through the setup process on the installation cd do the following:

  1. Disable any encryption settings on your wireless router.
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If these features are enabled during the installation setup process, the wireless features will not work unless you go into the admin settings of the print server by typing the IP address into internet explorer. Type in the correct encryption settings.

Linksys has a provision in the setup software to key in the correct encryption however the software doesn't put the information in properly. This will cause the wireless not to work and allow the print server to work only when it is wired to the network.

Encryption settings have to be entered through the administration settings of the router by typing in the IP address of the print server using internet explorer.

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BUT, using TCP/IP will only allow you to print through the printserver and not COPY, SCAN or FAX through it.

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what is the model number of your printer? if your setup cd is not detecting your printserver, try the ff:

-- while pc and printserver connected to the router and your printserver connected to your printer. try to reset the printserver for 30sec. Is it printing? If yes, do you see any IP address on the print out

-- If no, unplug the power for 5 seconds and plug the power back in of the printserver then try again to run the setup cd. you may also check your routers dhcp server table if its detecting the printserver

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-- search if you have bi admin utility on your setup cd and install it on your pc

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Since, the computer is not detected the printer on the network, here are the things that you may do:

1. Make sure that the printer driver is properly installed in the computer. and make sure that the printer is working when directly connected to the computer.

2. If you can't detect the printer, disable your FireWall or any anti-virus program that's running in your computer.

3. Uninstall/reinstall the MFP Utility. If the CD is not working correctly, use the driver from the Website. Here's the link: http://iogear.com/support/dm/driver/GMFPSU01#display

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