Question about Creative Labs Zen Micro MP3 Player

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Zen 8gb microphoto, creative

Every time I turn it on it displays "creative" and it freezes. I have tried to clean up, format, and erase firmware. ** response... My lap top does not reconize its connection.

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Hard drive is bad
Replace hard drive
http://www.hardwarezone.com/articles/view.php?cid=9&id=1331

Posted on Mar 10, 2008

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1 Answer

From: chrisboyd9@yahoo.com


Reboot is the mildest of the two - it will restart the player without erasing any songs. Try that one first, and let me know how it performs. Fromat and firmware will erase all songs on the player.

Sep 09, 2008 | Creative Labs Zen MicroPhoto MP3 Player

5 Answers

Creative Zen MicroPhoto 8GB, in recovery mode, the device is not connected


Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

May 27, 2008 | Creative Labs Zen MicroPhoto MP3 Player

2 Answers

When i turned my creative zen v plus mp3 on it said firmware problems.and i t had a choice to clean up delete firmware and reload firmware . 1 more it was reboot and i tried all of them and none of them...


my 8gb black white creative zen microphoto mp3 gets to the recovery mode screen and has the four options i tried every thing and it wont work wat do i do???????

May 20, 2008 | Audio Players & Recorders

1 Answer

Erased firwire by accident


try downloading the MP3 player recovery tool from Creative's website (the tool contains the latest firmware update available -- 1.15.03). Plug your ZV+ into your PC, run the program and let it update the firmware. Then format, reload your music and try it.

By the way, before updating the firmware, let the battery have a full charge, ok?

I hope it won't keep freezing on you after the update

Jan 24, 2008 | Creative Labs Zen MicroPhoto MP3 Player

1 Answer

Freezing


Using the instructions below try Cleanup first, if that doesn't work... (if you have a backup of all your music on your computer), try the format option


This is from Creative's website:
Zen V Plus and Zen V
  1. Detach your player from the PC if it is connected, and turn off the player.
If the player stops responding, you can reset the player. To reset the player, gently
insert a thin object into the Reset hole located below the power switch.
2. Press and hold the Play button while powering on your player.
3. When the player displays the Creative logo, release the Play button.

It will display the following options:
Clean Up
Scans the player and removes invalid links from its music library.
Does not affect music files themselves.
Format (All) Caution! Erases all content!
Save a copy of your player's content before formatting.
Reload OS/ Firmware Caution! Erases your player's firmware.
DO NOT select the Reload Firmware option unless you have access to a PC and you have downloaded the necessary firmware to install.
Reboot Reboots the device.
Message Edited by Jason-CL on 09-11-2006 12:02 PM

Forum Administrator
Creative Labs

creative_001.gif

Jan 06, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Creative


try downloading the MP3 player recovery tool from Creative's website (the tool contains the latest firmware update available -- 1.15.03). Plug your ZV+ into your PC, run the program and let it update the firmware. Then format, reload your music and try it.

By the way, before updating the firmware, let the battery have a full charge, ok?

I hope it won't keep freezing on you after the update.

Dec 21, 2007 | Creative Labs Zen MicroPhoto MP3 Player

3 Answers

Zen Microphoto frozen..


Solution ID # 4794 from creative site ZEN Micro and ZEN MicroPhoto 1. Make sure that the battery is charged. 2. Detach the ZEN Micro or MicroPhoto from the PC, and ensure that it is turned off. 3. Remove the battery. 4. Move and hold the Power button to the Power On position and re-insert the battery to the ZEN Micro or MicroPhoto. Hold the Power button until the Recovery Mode appears. The following options will be displayed: -Clean Up : Scans the player and removes invalid links from its music library.Does not affect music files themselves. -Format (All):Caution! Erases all content!Save a copy of your player's content before formatting. -Reload OS/ Firmware : Caution! Erases your player's firmware. DO NOT select the Reload Firmware option unless you have access to a PC and you have downloaded the necessary firmware to install. Reboot Reboots the device.

Jul 29, 2007 | Creative Labs Zen MicroPhoto MP3 Player

1 Answer

Zen Microphoto


get it to see the unit again and download the latest firmware.
if after that it still wont load your hard drive is toast. (did you drop it)?

Jun 02, 2007 | Creative Labs Zen MicroPhoto MP3 Player

1 Answer

Freezes at rebuilding library


go into recovery mode and do a clean up if that doesnt work you will have to do a format.
also make sure you have the current firmware version.
good luck
please mark the post with a fixya

May 02, 2007 | Creative Labs Zen MicroPhoto MP3 Player

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