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you say its not holding a charge, but is it charging?
plug the charger in and make sure the light is on on the charger, then on the map screen, tap the screen where the satellites are. on that screen on the top right is the charge indicator. is it green and moving from left to right? if not, then its not charging.
try hooking it up to the home dock to your computer and check and see if its charging on the home dock.
i knew tomtom 910 the best gps . so that why i buy it , but some time has bloplem i need help . if any want gps i recomender that buy the tom tom 910 is work for that money cause i got 1 year and now i bether and knew many new location .