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I had a similar issue with my phone last month. I wasn't able to text or access the internet. Really, my phone was useless. I wasn't too happy about that and so I took it in for cell phone repair. It was worth it because I got my phone working but it was also a lesson to me that I need to take better care of it. I am no longer letting it be in the hands of my kids, that's for sure! Hashtag iFix it