a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
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Check and make sure that the format you are trying to play is compatible with the player. For instance, iTunes files won't work with this player.
Also, you could be trying to load DRM-protected files from a service like Bearshare. Yuur screen will tell you the files are transferring, but they are really not transferring b/c they have DRM protection. There is not currently a free way that I know of to remove this DRM-encryption, although you can probably buy download rights from your music service.
Unfortunately, the ILo site is down, so their is no way to get a firmware upgrade in case this model is another victim of the Windows Media Player upgrade - WMP 11 messed up a lot of mp3 players regardless of manufacturer.
-Plug in your mp3 player -Go to your folder with all your songs 'My Music' and find your music files. -Either select all your songs, open them with 'Windows Media Player' and transfer them that way. -Or 'Open My Computer' then open 'iLo' and drag the songs from where your songs are located [My Music] to the 'Music' folder in your iLo folder. [MyMusic] Song.mp3 >drag to> [MyComputer/iLo] Music.
-Plug in your mp3 player -Go into your downloading program, select a song and go 'Locate file/Open Containg Folder', you should be in your folder with all your songs. or go 'My Music' and find your music files. -Either select all your songs, open them with 'Windows Media Player' and transfer them that way. -Or 'Open My Computer' then open "iLo" and drag the songs from where your songs are located [My Music] to the 'Music' folder in your iLo folder. [MyMusic] Song.mp3 >drag to> [MyComputer/iLo] Music.
You should backup your data and format the player.
Plug her in, copy your music onto your computer, then format it by right clicking the drive in My Computer, then going to Format, then clicking Start.
After it's finished, copy your music back over to the player and it should be sorted.
stay on limewire, go to Windows Media Player and click Sync.It should say something in the corner like,'drag items here'.then go back to limewire,click and hold onto the songs u want on ur Mp3 and drag them to the 'drag items here' spot. when ur done getting all the songs u want,click 'Start Sync' and ur songs will be transfered to ur Mp3!