Question about Creative Labs Nomad Jukebox Zen Xtra MP3 Player

1 Answer

PC does not recognise my Zen Xtra

I connect my Zen Xtra to my PC and it appears as connected, but doesn't appear as Nomad connected. While that happens in the laptop, in the mp3 device appears the sincronizing arrows as connected....but nothing happens.
Thanks in advance for your help.

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  • grapes-cl
    grapes-cl Mar 10, 2008

    The firmware that currently has my mp3 device (Nomad Jukebox Zen Xtra) is 2.10.03_0.00.01. I think this is the problem.

  • tomstr Mar 15, 2008

    i have the same problem shoes in device manager,but windows media does not detect it,i have tryed everything what should i do ...

  • AlmightyQ Mar 15, 2008

    my nomad jukebox will not connect to my computer when I connect the usb. It shows a 1 second connection and then drops offline. the nomad symbol doesn't even appear on the creative screen.

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  • Master
  • 4,402 Answers

Connection Problems:
Make sure you have media player 11
If you can, the best test is to try your player with another PC, to see if you still have the problem. This localises whether the problem is with the PC (most likely the USB) or the player. See the link below (search on "connection problems") for a lot more troubleshooting on this.
Download recovery tool off creative's website.
go to my computer > click on hardware tab >
click on device manager button > in the is next screen on the bottom should have>>universal serial bus controllers
(write these down just in case it cant find them)
right click on them and uninstall
reboot let windows reinstall them

Also told Microsoft hotfix causes this problem try uninstalling the last hotfix
If that doesn't fix it try the USB cable
good luck
please mark the post with a fixya

Posted on Mar 12, 2008

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1 Answer

When it the zen is turned on it says firmware


Had the same problem and nearly went nuts trying to fix it. Here's what I did:

1. Uninstall all creative driver & creative software.
2. Uninstalled Windows Media Player 11 (Rolled back to WMP 10) and restarted PC.
3. Uninstalled Windows Media Player 11 Runtime and restarted PC.
4. Downloaded and Installed the latest free version of Winamp from http://www.winamp.com
5. Connected my A/C Power Cord to my Nomad Jukebox then connected my Nomad Jukebox via USB cable to the Computer.

The computer should then recognize the Nomad Jukebox as "Found New Hardware" then "MTP Device" and lastly "Your new hardware is installed and ready to use.

6. If you haven't already, go to the creative website and download the Creative Zen Xtra PlaysForSure Firmware 2.10.03 and save it to your computer.
7. Run the Firmware (Make sure Nomad Jukebox is connected) and at this point the Computer should recognize the Nomad Jukebox and begin the upgrade.

After your upgrade is complete, You can go ahead and re-download Windows Media Player 11 and it will recognize the Nomad Jukebox.Not sure what version of windows you have, but I have two computers, one with windows xp and the other has windows 7 and Im able to transfer music perfectly fine with Windows Media Player and RealPlayer on both computers. I hope this works for you. Good Luck!

Jan 05, 2010 | Creative Labs Nomad Jukebox Zen Xtra MP3...

1 Answer

Zen nomad jukebox xtra in need of repair, any suggestions?


Look up "jazzmantim" or "Jazzman Tim" on google or ebay; he specializes in fixing and upgrading Zen's, and is competent and fair.

Mar 07, 2009 | Creative Labs Nomad Jukebox Zen Xtra MP3...

1 Answer

Mad at my nomad


It appears that my Creative Nomad Jukebox is stuck in the Rescue mode. It displays the four options suchn as. 1.Clean up 2. Format all 3. REload OS 4. Reboot

It is not recognised on the computer either.

Steve

Dec 12, 2008 | Creative Labs Nomad Jukebox Zen Xtra MP3...

1 Answer

Recognising my Zen


  • connect the device to your PC.
  • Open Device manager (Right click on My Computer, select Manage, open Device manager)
  • Locate the MP3 player in the list
  • Right Click on the device and click Uninstall driver
  • Disconnect the nomad
  • Restart
  • DO NOT CONNECT THE DEVICE
  • run the installation process
  • Connect the device
  • Good luck

Nov 28, 2007 | Creative Labs Nomad Jukebox Zen Xtra MP3...

1 Answer

Charging


Sounds like the usb port has loose connection.

Nov 13, 2007 | Creative Labs Nomad Jukebox Zen Xtra MP3...

1 Answer

Creative Labs Nomand Jukebox Zen Xtra


Zen Nomad Xtra - to go to Rescue Mode do the following:
1. Insert a pin into the small hole on the left side of the player
below the volume adjustment switch.
2. Hold down the Play button on the right side of the switch
3. Rescue Mode Menu will appear
4. There are 4 Options available, but best option to fix most
problems is reformat hard drive.
5. Reformat is very fast
6. Turn off and reboot.
7. Problem solved.

Oct 31, 2007 | Creative Labs Nomad Jukebox Zen Xtra MP3...

2 Answers

Nomad jukebox zen xtra


http://www.hardwarezone.com/articles/view.php?cid=9&id=1331

Jan 05, 2007 | Creative Labs Nomad Jukebox Zen Xtra MP3...

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