Yes, there is a solution and I hope this also works for you. My 9550 would freeze and I couldn't answer a call, or it will just freeze on it's own at least once or twice a day. I also had to remove the battery then replace it and it will be fine again. After emailing the store where I bought the phone. One of the solutions was to wipe the memory as stated here. (To try to "wipe handheld":
1. In the device Options, click Security.
If you are using BlackBerry Device Software 4.1, click Security Options > General Security.
2. Click the trackwheel and select Wipe Handheld.
3. Click Continue.
4. Type blackberry and All the data on the BlackBerry device is erased.)
Then restart the phone and it should work.
Better yet. If you have the BlackBerry Desktop Software Application on your computer. If you don't go here
https://swdownloads.blackberry.com/Downloads/contactFormPreload.do?code=A8BAA56554F96369AB93E4F3BB068C22&dl=A2C0D61EB187AB3AFD247A852FAD3647 It's a 114mb file. Connect your BB with your data usb cable. Then back up the phone and do a software update (Which is what I did). The software will back up your data, then wipe your BB clean. Then it reinstalls the software. The process takes between 30 minutes to one hour to complete. You should be ok after the update. My BB 9550 works fine now since the update four days ago. No more issues.
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