Question about Emerson Smartset Clock Radio

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Smartset CKS 2288

I have FIVE products which need to be re-set.....NOW

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Sorry it took so long to reply to your problem.You must try to reset the Clock/Radio's microprocessor. To do this you must disconnect the Clock/Radio from the A/C power source and remove the internal battery. Let the Clock/Radio set without any power source for about 3 hours. This should completely drain all the power from the microprocessor. After this is done, reinsert the internal battery and plug the Clock/Radio into the A/C power source. The Clock/Radio's functions should return to normal. If they do not return to normal. Unplug the Clock/Radio from the A/C power source and remove the internal battery. Replace the internal Battery (CR2430). Let the Clock/Radio again drain all the power from the microprocessor. Insert the new battery and Plug the Clock/Radio into the A/C power source. The Clock/Radio's functions should return to normal.If you should still be having problem with the functions of the Clock/Radio, you will need to call Emerson Customer Support. The telephone number for Emerson Customer Support is 1-800-909-1240. Call them between the hours of 8am-4:30pm CT. Give them the make and model number of the Clock/Radio and ask them for assistance with your problem. I hope this information help you with your problem. Thank you for using FixYa and have a nice day!Sorry it took so long to reply to your problem.You must try to reset the Clock/Radio's microprocessor. To do this you must disconnect the Clock/Radio from the A/C power source and remove the internal battery. Let the Clock/Radio set without any power source for about 3 hours. This should completely drain all the power from the microprocessor. After this is done, reinsert the internal battery and plug the Clock/Radio into the A/C power source. The Clock/Radio's functions should return to normal. If they do not return to normal. Unplug the Clock/Radio from the A/C power source and remove the internal battery. Replace the internal Battery (CR2430). Let the Clock/Radio again drain all the power from the microprocessor. Insert the new battery and Plug the Clock/Radio into the A/C power source. The Clock/Radio's functions should return to normal.If you should still be having problem with the functions of the Clock/Radio, you will need to call Emerson Customer Support. The telephone number for Emerson Customer Support is 1-800-909-1240. Call them between the hours of 8am-4:30pm CT. Give them the make and model number of the Clock/Radio and ask them for assistance with your problem. I hope this information help you with your problem. Thank you for using FixYa and have a nice day!

Posted on Jun 14, 2009

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[http://www.emersonradio.com/owners/SmartSet%20Series/CKS3095_041707.pdf] copy this web link and paste it into the address bar of your browser. This will take you to Emerson's customer support where you will find a pdf copy of the owners manual for you model Clock/Radio. On pages 28-31 you find the procedure for changing the internal lithium battery (CR2430) . This is what you must do to get you Clock/Radio to function correctly again. The internal battery has failed and you have lost all memory functions in the Clock/Radio. If after performing the battery change, you are still having problem with the Clock/Radio. Call the Emerson customer support at this telephone 1-800-898-9020 between the hours of 7am-5pm CT. Give them the make and model number of your Clock/Radio and ask them for assistance. I hope this information help you with your Clock/Radio problem.

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You will need to try some combination of the set button and time button to change the time back to normal time. Try hold both the time and set button for a period of 5-10 seconds and see if this will cycle the time to normal. If not try hold the set button alone for 5-10 seconds and see if this works. If not try holding the time time button for 5-10 seconds and see if that works. If none of the fixes work. Call Emerson customer support at this telephone number 1-800-898-9020 between the hours of 9am-5pm CT. Tell them the make and model number of your Clock/Radio and ask them for assistance with your problem of resetting the time back to normal from military time. They will be able to help you. I hope this information helps you solve your problem.

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Sorry it took so long to get you a answer to your problem. If you can not find the battery locally, you can find them on line. Just plug in the battery number in your search engine and it will bring up places you can purchase them. These battery are found in the larger electronic stores and drugstores and some large supermarkets. Places like Fry's Electronics. Micro center electronics, Rite Aid drugstores. I hope this information helps you with your problem of locating a replacement battery for your Clock/Radio. Than you for using FixYa and have a nice day.

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