Question about RCA RP5020 Digital Voice Recorder

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Framesize is negative value

When I go to copy and past I receive a message that reads:
Framesize is negative value.

I will not let me delete file either.

after downloaded in DVM, i can't play file. error message says framesize is negative value

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All I can say is, get used to it. Customer support will be of no help, at all. They;ll advise you to reformat, whcih will delete everything and does nto solve the problem. Then they will tell you to check your compatibility settings, which doesn't solve anything. I have this recorder, actually two of them and my brother in law has one. Two of them work fine, the toher does not. Sometimes it worls sometimes it doesn't. I wrote to support and told them I had reformatted numerous times without it helping. Guess what they said when they wrote back? They gave me instructions on how to reformat. They said I should backup my files so i would nto lsoe them. Well, I can't back them up if I can't get them off the recorder....I've ran into numerous people with the same problems and the same stories abotu customer support. SOme of the complaints date back over a year.

Posted on Apr 06, 2008

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