Question about RCA RP5020 Digital Voice Recorder
When I go to copy and past I receive a message that reads:
Framesize is negative value.
I will not let me delete file either.
after downloaded in DVM, i can't play file. error message says framesize is negative value
All I can say is, get used to it. Customer support will be of no help, at all. They;ll advise you to reformat, whcih will delete everything and does nto solve the problem. Then they will tell you to check your compatibility settings, which doesn't solve anything. I have this recorder, actually two of them and my brother in law has one. Two of them work fine, the toher does not. Sometimes it worls sometimes it doesn't. I wrote to support and told them I had reformatted numerous times without it helping. Guess what they said when they wrote back? They gave me instructions on how to reformat. They said I should backup my files so i would nto lsoe them. Well, I can't back them up if I can't get them off the recorder....I've ran into numerous people with the same problems and the same stories abotu customer support. SOme of the complaints date back over a year.
Posted on Apr 06, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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