Question about Sony PlayStation Portable (PSP) Console

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PSP disk drive

The disk Drive in my PSP isn't working, the red laser isn't turning on and it makes a clicking sound when I put in a UMD, then it gives me a message telling me it can't read the UMD. I tryed replacing the drive and it makes ** diffrence, still does the same thing

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  • zakdolz Feb 27, 2009

    mine does the same thing, it happened shortly after i dropped it and i thought nothing was wrong but it just so happens that if i take the front of the psp case off, it will read the disk. i do this to watch movies on umd but obviously if the front is off, the buttons are off also which would make games a little challenging :D

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  • 52 Answers

Your laser is either broken or unaligned. you have 2 options:

1. send it back to sony

2. or try and clean the laser track, remember the gear under the track also needs cleaning.

Posted on Mar 29, 2008

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Psp will not read disc , i switch umd drive with friends my umd laser works in his system , mine only spin and laser will not turn on. already reset system. showing 3.5 version.


It sounds like there is an issue with the contact that powers the laser. If this is the case there is nothing you can really do about it except for get a new console. Any repair you try and do would cost about as much as a brand new console. Sorry I couldn't give you better news.

Mar 02, 2011 | Sony PSP (Piano Black)

1 Answer

My problem is my umd disc is not working in the psp.


I have seen many PSP's stop reading UMD discs and for the most part they are repairable with the least amount of opening your PSP.
First we will do some trouble shooting with what might be wrong with your PSP unit.
About 35% of the time I find that there is something stuck in the UMD gear. It is different every time, sometimes its a piece of dust, plastic, soda, and even hair.
Another 25% is the Disc Spinning motor. This will not let The disc in the UMD spin.
About 20% is the Laser motor, this might be hard to spot since it could be something in the gears.
About 10% is the actual laser itself. It will not focus the laser to read the UMD disc.
The Last 10% is the Motherboard. This is the worst outcome, since there is very little what we can do but replace the motherboard.
So first what we need to do is find out what is actually wrong with your PSP.
With your PSP in hand.
Turn on your PSP and remove any UMD that might be in there now.
If you open up the UMD door and look down inside you will see the Laser assembly.
If you look to the left there is a black tab that sticks up, this tells the PSP that there is a UMD in the drive.
If you press this down with a small probe, you should see the disc motor spin and the laser light up red
*** CAUTION DO NOT STARE DIRECTLY AT THE LASER ***

If the Motor is not spinning. is it moving slightly? Maybe a little twitch?
I would lean more towards the bad motor problem BUT would not say for sure, I would recommend that you take the parts out and see if there is another problem also.
If the laser is not lighting up then it could be the laser, I would try and check the cables to the PSP and see if there is a bad connection.
If both are running well then lets put a disc in and get your ear up close so you can hear what is going on in there.
On a working PSP you will hear the disc start to spin up, then you can hear the laser start to twitch, followed by the laser motor moving the laser down the rails.
Can you hear the disc spin up? If not I would take the disc out again and press the switch with your probe again. if the disc motor is spinning again, look around to see if the metal housing is obstructing the disc when you put it in.. there could be to much pressure for the disc to spin freely.
Can you hear the Laser focus? This might be hard to hear it will sound like a little tick. If you cant hear it tick I would move on and inspect this internally later.
Can you hear the Laser move down the rail? This will be a smooth sound of the gears, it should not be a really clicky sound.
If you can't hear it move down the track OR it is very clicky follow this.


It would look like this if your UMD door was off.
You should open the UMD door and carefully manually move the laser to the right side of the assembly.
Use a sharp THIN probe to manually move the WHITE gear under the metal housing. It is quite hard to see it in the photos so I put a red star around it.
I usually try and scrape the gears themselves to make sure there is no gunk or debris in the gear.
After this try and see if it is reading UMD again.
This fixes it about 35% of the time.
If none of this is working, it is time to open your PSP unit Or send it in for repair.
If you know what's wrong you can replace the problem here
Replace UMD Assembly
Replace UMD Disc Motor
Replace UMD Laser Motor
Replace PSP Motherboard

Dec 03, 2010 | Sony PlayStation Portable (PSP) Console

2 Answers

The disk is not readable


Try different games and see if the psp will play any of them. If it doesn't then take a can of air and gently blow some air into the slot where the games go. This will remove any dust or dirt that might be on the laser.

If the psp is playing some games but not others then the laser is going weak.

Either way if the PSP is not playing games or only recognizes some, then the laser needs to be replaced.

Nov 28, 2009 | Sony PlayStation Portable (PSP) Console

1 Answer

Umd drive does not spin and laser does not turn on


Call sony and they should give you a new pne free of charge! Thats what happened to me!

Jul 16, 2009 | Sony PSP (Piano Black)

2 Answers

My psp won't load umd's and all i hear is a scrathing sound


The UMD laser might be dirty or broken. Open up the UMD drive and give the laser a clean with a lint-free cloth. Then pop the disk back in and try again. If that doesn't work, you will need to get the PSP repaired or buy a replacement laser and do it yourself.

Jul 14, 2009 | Sony PlayStation Portable (PSP) Console

1 Answer

Psp(1001)won't read umd games or movies


If your PSP isn't reading games and/or movies and the problem isn't that your trying to play dirty, bent, or damaged UMD discs there are a number of other reasons your PSP is not reading disks correctly =

- Your UMD motor may be malfunctioning.
- Your laser may have worn down from use over time.
- Your UMD drive tray may be bent.
- There may be a foreign object in your UMD drive


Common symptoms

* disks fail to load
* extremely slow loading
* strange whirring noise when trying to read disks


For whatever reason your PSP has stopped reading games and/or movies we will get your PSP back to you and playing like like new fast! Our price includes labor, parts, and return shipping via priority mail.

Visit PSP UMD Drive REPAIR if you are interested in an affordable and reliable PSP repair service. We have been serving the whole United States for more than 2 years!

Jan 05, 2009 | Sony PlayStation Portable (PSP) Console

1 Answer

Umd back


to remove/replace the umd drive,you first have to take everything out of it - from the front.
http://www.consolezombie.com/PSP/PSP_Laser_Replacement.html is a good tutorial on how to do all of that.
:D

Jul 28, 2008 | Sony PlayStation Portable (PSP) Console

1 Answer

PSP


Hi Voltagehog,

You need to look intothe UMD drive. Press the little Black probe sticking up in the UMD drive. It is about 3/4 inch from left and 3/4 inch from top of the UMD drive. When you press it, look for the Disc spindle to rotate, and the Laser to light up and the Laser movement to occur. This will tell you a lot in what is working or not in the UMD drive. If the laser does not move left and right, or light up, you have a problem with the laser. move it manually with a pen or something, Only click it a couple of times. Try the black button thing again. If the Disc spindle motor does not spin. You probably need a new UMD drive.
If you need a new UMD drive, click on "repair directory" at the bottom of this screen, Click on Video game Consoles. Pick out a good service out. I know one of them specializes in Playstations.You can get a new UMD drive replaced for under $60.

Nov 15, 2007 | Sony PlayStation Portable (PSP) Console

2 Answers

Psp


Hi Jleew,

 

You should check to see if another UMD will work first.  Also try them in another PSP.  If your sure your PSP is not reading Discs, then and only then, Clean the Laser lens carefully.  Using a strong flashlight and magnifying glass, look into the UMD drive with the UMD door open and look for debris like hair or lint, and also dirt and dust.  A black switch pokes up on the left inside the UMD drive.  Its a little black stick.  When you press down on this Black stick, your UMD disc motor should spin for  second or two.  The UMD laser lens should light up when your press this switch.  If any of this does not happen, you need to replace the UMD drive. If you need someone to do this which if you have never done it, you need some knowledge big time.

I can do this for you if you're in the USA for $55 including a New UMD drive, REturn Shipping, and 90 day warranty. Contact Repairtech@playstationclinic.com

Oct 23, 2007 | Sony PlayStation Portable (PSP) Console

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