I HAVE A JUICELADY JL500 JUICER. WHO CAN I CONTACT TO GET A REPLACEMENT PARTS , I DO NOT KNOW WHAT IT IS CALLED. BUT IT IS A CLEAR PLASTIC ATTACHMENT THAT HOLDS THE BASKET BLADE WHICH ARE INSTALLED BETWEEN THE STAINLESS STEEL JUICE SPOUT AND THE CLEAR PLASTIC PULP EJECTOR. PLEASE RESPOND TO ME ASAP. THANKS ALOT.
I also have a Juicelady, & need a part(s) HEre is a probable solution to your problem!
In the U.S.A. or Canada call 1-800-233-9054 to order the part. Or see if they have it in stock.They will ask for your address & phone number. Have your serial number ready-it should be on the bottom (or possibly the side) and you may need a magnifying glass to read it! It starts with the letters JL, and mine was JL500 (so look for that-but your may be a different model, I gave you mine so you have an idea of what to look for.)
Note: Anywhere else, or to check them out online:
The same warehouse is also at foxinternational.com if you'd rather see what they offer that way--but we got our call answered after waiting les than a minute. They even had the part we require but won't ship to Canada, so if your Canadian--call anyway, as it is a different part than we required,( the arms that brace the unit together.)
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This may sound silly, but have you tried plugging it in to a different outlet in your kitchen-i.e. (as in an outlet that is on a different breaker? or fuse?) I thought our slow cooker was toast--& it was the outlet, not the unit. When we are busy or tired & frustrated sometimes we can overlook the simpilest things.
Is it possible you have a defective cord? Taking it to a repair place is your best bet if either of those ideas don't help. Call to get an estimate first--call around to parts & repair depots in your city/area, as the cost can vary widely. Some are very reasonable while others make you wish you'd replaced it instead!
Or ask around for a retired repairman that does repairs occasionally. They often charge a lot less-but you may have to pick up the part once he/she's identified the problem. Also--trade schools that teach repairs to small appliances may fix it for a nominal fee--or even just for the cost of the part--if a part is involved.
or call their toll free # at 1-800-233-9054. Note read this first:
Have your model # handy it starts with JL (ours is JL500, but yours may be different--you made need a magnifying glass to read it.) It is on the bottom of the unit, most likely--or, on the side. Hope you can get help there. They have some parts, especially if you are in the United States. (If you are in Canada please note:
Also has depot in Canada-but not all parts available there & they will not ship from the U.S. warehouse to Canada. If you have a relative or friend have them ship it there & have them forward it on to you. Send the S&H $ required to friend or relative...)
1-800-233-9054, or online at foxinternational.com if you are in the U.S.A. I am pretty certain they will have it. I lost mine--& use a long carrot to push whatever through. If some of the carrot gets juiced--no problem. It is good for you, & tasted great!
Just call 1-800-233-9054 or go online to order part at foxinternational.com
If you live in Canada you may have to get them to send it to a friend or relative in the states--they have this part, but not at their Cdn depot, & they won't ship to Canada, or their depot for you...of course you can always try. If you live in the U.S. you are fine.