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PROBLEM WITH ACCESSING WINDOWS IE ERROR MESSAGE SAYING DLLS NEEDED

When logging on this morning the PC ie Fujitsu Siemens Scaleo P stopped short of booting up Windows XP, and came up with a black screen with the error message

"Windows could not start because of an error in the software. Please report this problem as:

load needed DLLs for kernel."

I have tried restarting from "last known good configuration" but this did nothing and the error message returned.

Would appreciate some advice

Paul

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Hello Paul,

It appears that the some important DLL files are corrupted in your computer. SInce the PC is not booting up, only a System Recovery could resolve the issue. Since it will format the hard drive, you need to backup the data in the computer and perform a computer. You may have to remove and connect the hard drive of the PC to another computer to backup the data if it was not done before.

Please refer to the instructions to perform Hard Drive Based Recovery in the documentation came with the PC.

Wish you good luck!

Posted on Mar 09, 2008

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You'll need to boot from installation cd, and see if you can get to Safe Mode(F8)

Posted on Mar 09, 2008

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sallyb
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