Question about Coby DVD-215 DVD Player

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DVD Movie With sound but ** dialogue / low volume dialogue

I will play a DVD Movie and there is sound effects, music, but you cannot here the character's voices or their voices are low. My unit has ***** been damaged and is fairly new--I lost confidence in COBY brand DVD players

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  • domof91 Aug 17, 2008

    same here! help please

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5 Suggested Answers

  • 1 Answer

SOURCE: Coby portable DVD player

Let me get this straight..
You want ME to pay YOU $10 for you to help me figure out how to fix this, but if I've figured it out on my own, you want ME to tell YOU how to fix it for FREE so you can sell MY knowledge to someone else for your own gain?
I might be stupid with computers and such but I'm not TOTALLY stupid! You must be though if you thought I'd fall for this. Either that, or you've got a lot of balls.
Sincerely,
Tami Tiller
(One who wasn't born in the dark)

Posted on Mar 04, 2008

SOURCE: coby tf-dvd7100....it only plays half the discs :S

the cable from the laser to the ciruit board is not making contact

Posted on Oct 03, 2007

  • 99 Answers

SOURCE: all dvds skips evan brand new ones

Return the unit to the store which you purchased it from. You have an internal problem with the scanner (led) You can first try to clean the led this could be your problem. They sell lens cleaning dvd disks. try it, you have nothing to loose. If this does not work, just bring it back.

Posted on Feb 09, 2008

Bubbabear64
  • 2794 Answers

SOURCE: No sound from dvd player

Here you go:

http://www.cobyusa.com/?p=warranty

Posted on Jun 20, 2008

stonephoenix
  • 563 Answers

SOURCE: dvd stopped playing in the middle of a movie...

I work for Coby technical support. Our customer service phone number is 1-800-727-3592.

Unfortunately, if the player will no longer read any commercial dvd that you attempt to play, the unit is defective and needs to be replaced. Hopefully, since it's brand new, you still have the receipt and can return it to the retailer for an exchange or refund. The unit has a 90 day warranty from the date of purchase. You would need the receipt in order to receive a warranty exchange.

If you feel this solution doesn't deserve a good rating, please let me know why so that I may better assist you. If there is anything more I can do to help, I will!

Posted on Feb 05, 2009

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Hello there,

It sounds like everything is working correctly to me. Voices / spoken dialogue should mostly be from the front speakers and surround audio (music, effects, etc) from all speakers.

The TV screen is in front of you so the people on the TV screen are also (technically) in front of you. Naturally, I would expect the spoken dialogue to come from the front speakers only - except in some instances, where dialogue in the movie is from a character not currently on screen. If you had voices from both in front of and behind you when the characters are only in front of you, it would be totally disorientating.

If you have audio from all five speakers during a movie then all of your connections and settings are correct. The problem you are describing is really just a description of how surround sound works.

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