Question about Maytag Neptune MAH5500B Front Load Washer

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Belt keeps coming off the pulley

The belt keeps coming off my maytag neptune washer which has caused the drum to drop i reattached the belt and made adjustments but the drum is still about a half an inch off

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  • John Richards May 11, 2010

    If the drum has dropped for any reason, sounds like more is wrong than just a belt.

  • tom sedor Jul 20, 2013

    lots of people must have the problem because the new belt comes with 2 new motor hanger bushings that wear out and cannot be detected


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Replace motor hanger bushings they wear out old ones are rubber the new ones are nylon

Posted on Jul 20, 2013

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I suggest you check your drum bearings, belt will only come off if misaligned.

Posted on May 29, 2008

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1 Answer

Neptune washer will not extrACT water

Not belt or pulley!
Pump located below drum blocked or filter blocked

May 01, 2012 | Maytag Neptune MAH5500B Front Load Washer

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Is the rear pulley tight? If the rear drive pulley is not tight it will wobble during high speed spin and drop the belt. Only other cause I can think of for this would be the rear bearing starting to fail allowing the entire shaft to wobble. You would be aware of this courtesy of a very loud sound during spin though.

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How to replace the belt on the Maytag Neptune FAV6800AAW?

See if my Clutch Fix post will help. I also have links to Service Manual which will be big help. The drive belt can be walked on the Clutch Pulley but it is a very snug fit even with the drive belt tension bolt loosened. Watch you fingers as you walk the drive belt onto the clutch pulley….Rich

Apr 08, 2010 | Maytag Neptune FAV6800AW Top Load Washer

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What does the lr code mean

The code means locked rotor. Disconnect power to the washer and remove the rear access panel. Remove the rear access panel securing screws and pull the panel off the cabinet.

Turn the drum pulley by hand to determine if there's a restriction that caused the locked rotor error. If there's a restriction, remove the drive belt. Pull the belt from one side of the drum pulley then turn the pulley in such a way that the belt unwraps from it.

Turn the drum pulley and the motor pulley to determine whether the drum or the rotor is being restricted.

The outer tub bearing is damaged if there's restriction in the drum pulley. Specify the model of your washer for the specific replacement part/s and installation guide.

Try to free the rotor if it is stuck by forcibly turning it back and forth. Replace the drive motor if the rotor cannot be unstuck. Specify the model of your washer for the specific replacement part and installation guide.

Mar 01, 2010 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

The belt keeps coming off my maytag washer mo. mah55flbww. tub bearing seem good motor seems ok

That is a tough one, especially since you indicate that the bearings are okay. The belt not wanting to stay on a Maytag Neptune washer usually does not bode well. It is usually an indication that the drum bearings are shot. Look for brown splatter on the back of the drum and the inside bottom of the washer. The presence of any brown discoloration is a pretty good indicator that the bearings are going. Anyway, hope this helped, sorry for your problem, and best wishes.

Jul 27, 2009 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Neptune MAH4000 AQW belt will not stay on.

If you installed the belt correctly but it still comes off, that means most likely that the drum pulley is tilted, which indicates another problem - the central bearings are going out. Another symptom for that is a loud noise when the drum is spinning fast. The cure for that would be replacement of the outer tub or just replacement of the bearings with seal.
If there's no noise during high spin - check if the drum pulley or the motor is loose.

Good luck,
First Choice Appliance

Jun 19, 2009 | Maytag Neptune Washer

1 Answer

Maytag neptune washer belt

no not too short place it over the motor pulley adn slowly wid it ove r the tub pulley( like you used to chane the bicycle tires as a kid. Its real tight but it'll go!

Mar 13, 2008 | Washing Machines

1 Answer

Inner spin basket

sounds like a bearing is shot to old is your machine?

Mar 09, 2008 | Maytag Neptune MAH5500B Front Load Washer

2 Answers

Belt installation

repacing the belt on a neptune is simple. unplug the unit and move it away from the wall.. now remove the 4 screws holding the access panel in place. loop the belt over the end of the motor shaft so that the grooved side of the belt catches the grooves on the shaft. now simply feed it around the tub pulley. if you find the belt keeps coming off you might have a bearing problem tht has caused the tub to shift. look for fine plastic powder, almost dust like, that would be the pulley eating into the back of the tub

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