Question about HP OfficeJet 4215 All-In-One InkJet Printer

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Fax problem I have an hp officejet 4215 all in one. I set it up and it worked fine. I had my lap top able to print to it through my wireless router as well as my pc that was hooked to it. The hard drive on my computer was replaced. Now I can not send a fax nor does my lap top printing work. I downloaded and reloaded the drivers and software to both. It will call the number and it says connecting, but then the paper goes through a message says fax failed. I have tried several fax numbers that I know are just fax machines and they all have the same affect. I can print from my pc ok and I can copy ok. Do you have a suggestion? Jerry

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Hi Pjdeegan,

Please click on the web link given below and perform the steps as given in the web page

http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpu02151&cc=us&lc=en&dlc=en&product=351106


Please perform the steps carefully and you can get more help on

http://welcome.hp.com/country/us/en/contact/chat_1.html

Posted on Mar 20, 2008

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Wont print in color it only prints black and gray


  1. Click on start and go to printers and faxes
  2. Right-click on the icon for hp officejet 4215 printer and go to printing preferences
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I have an HP officejet 4215 printer. I cannot get the cartridge (color) 57 to print color! It has been working fine with the smaller cartridge but due to high level of printing, I was told to get 57. I...


If all the the computers connected to this printer via network:
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Turn the printer off, unplug the power from it, wait a couple of minutes, then plug power back to printer, then power it up.

  • Restart the computer you were working with
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If it is in color, then print the color document you were previously attempting in color.
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Use the disk that came with the printer and install the software in both the computers based on the os installed in the individual computers, ping the ip address of the printer from both the computers, and then test for the functionality

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I have a HP OfficeJet 4215 All-In-One InkJet Printer it is hooked up and i can copy fax and print but can not scan


go to web site of printer model and check site for trouble shooting HP has an awesome trouble shooting site
hope this helps and good luck

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