Question about Microsoft Xbox 360 Console

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Not Reading When I put a disk (cd,dvd,or game) into my xbox 360. It says reading for a little then it says open tray. Please Help Me!

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  • sweetmansoor Sep 06, 2008

    This is absolutely rediculous and frustrating, ive had my xbox for no more than 3 weeks and now its givin me this problem where i push in my game, reads for a sec or two then says "open tray". I would really love to get a sloution to this problem if anyone can please for your assistance. I knew i should of went for the Sony PS3...

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1 Answer

I am no expert, but I do, or did, have and xbox 360 which microsoft now has in for repairs. Long story short, the disc drive seems to be one of the weak links in this system. Failure rates of anything up to 40% of all units are being reported and many of the failures are due to this disc drive.
You can try cleaning the disc, as I did many times, but this does nothing. Chances are you are going to have to send it in for repairs, or you can buy yourself another disc drive over the internet and replace it yourself, for about $40 I think, and see if that doesn't solve your issue. Best of luck.

Posted on Mar 12, 2008

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2 Answers

I put in a disc into my xbox 360 and i just keeps reading th disc and saying open tray, I open tray, put in disc and close tray, it reads the disk and just repeats message open tray?? Please help


You can do it yourself by opening the xbox 360 case and the dvd rom with a proper tools.. tighten with a screw (counter clock) right there!! (see the picture)

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Feb 16, 2011 | Microsoft Xbox 360 Console

1 Answer

The x 360 won't read disks. Why? It says reading, reading and then open tray.


Most likley, either your disk or dvd drive is dirty. Try a dvd cleaner to clean the drive and a cd/dvd cleaning cloth for the disk. also try turning off the console and unplugging the power cord for about 60 seconds or so and then restart and retry.

Mar 04, 2010 | Microsoft Xbox 360 Console

1 Answer

X box wont read disks


Your lens is dirty, very common and is considered routine maintenance.

3 ways to fix this.

1. Buy a CD cleaner, it is a cd that has little brushes on it that clean the lens as it spins. Can buy one for under $20

2. You will need a can of compressed air for electronics. Open up your cd tray and pull the power from your 360. Push the tray half way in and position the nozzle extender for the can of air right at the cd lens and give it a few blasts of air. It may take a few times to get the nozzle in the right place.

3. Disassemble your 360 (will void warranty) and take the DVD Drive out of it. After the drive is removed you can remove the cover to the drive and manually clean the lens. Put it all back together and you are back to playing games and reading disks.

Hope this helps you out.

Feb 05, 2010 | Microsoft Xbox 360 Console

1 Answer

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Your old xbox is not up to date, so it is reading it wrong. Just because the older they are if not updated on live it will read games and DVDs wrong.

Aug 15, 2009 | Microsoft Xbox 360 Console

1 Answer

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Its the Disk Drive, its not able to read it because something got in there and scratched the reader, or its just old and broke. but a new disk drive will fix the problem.

Aug 15, 2009 | Microsoft Xbox 360 Console

1 Answer

My xbox 360 is not reading games


This is normal behavior for it not being able to read the disk. A very common reason of not being able to read the disk is a dirty lens.

Buy a cheap cd cleaner, looks like a cd with brushes on it.

OR

My preferred method is to use a can of compressed air and blow the dust off the lens while the tray is open and power unplugged.

Aug 13, 2009 | Microsoft Xbox 360 Console

2 Answers

Xbox Will Not Read Any Thing I Put in it


i had the same problem with my xbox, i actually picked it up free because of that, when i got it home i tried cleaning the tray with the cd with little brushes on the bottom and that didnt do any good. i had to manually open the xbox 360 and then open the tray aswell, you can see on youtube how to open a 360 properly, its actually very easy, and then you actually open the tray and clean the laser eye with a q-tip and rubbing alcohol, its a few t9 screws to remove the xbox from the case and then 4 small star screws to open the tray and clean it, put it back together and it will run asgood as the day you bought it

if you need more details repost on this with your questions and i will answer them all

--that goes for anybody who needs a hand with a 360, i brought mine back from the 3 red rings of death 4 times without having to pay a hefty microsoft repair bill, just 6.00 for a few things that i needed to redo a few chips on the motherboard, if you need help i will do my best to help you--

(wish i had someone to help me when me and my wife figured this out):D

Tyler

Jul 06, 2009 | Microsoft Xbox 360 Console

1 Answer

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try this, works on a benq dvd drive

Jun 15, 2009 | Microsoft Xbox 360 Console

1 Answer

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You will need your dvd drive replaced. We can do this for you.
www.videogamerepairservice.com

Dec 30, 2008 | Microsoft Xbox 360 Console

1 Answer

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This happened to me. Have you tried blowing in the disk tray?

Nov 27, 2007 | Microsoft Xbox 360 Console

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