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Error message Error 01 communication between the camera and the lense and camera is faulty. Clean Lens contacts

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  • leanne9902 Mar 09, 2008

    Canon Rebel XTI

  • leanne9902 Mar 09, 2008

    Yes my son changed lenses while the camera was on. Where are the contacts and what is denatured alcohol

  • leanne9902 Mar 09, 2008

    He has done this and still getting error message

  • leanne9902 Mar 09, 2008

    He is all set. The remount worked. He is only 14 and new to the camera. Valuable lesson for him.



    Thanks for your help.


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  • Master
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Just another Canon EOS camera i guess! A pencil eraser and/or some denatured alcohol should do the trick for the contacts. Incidentally, how did you get that error?did you switch lenses while the camera was turned on?

Posted on Mar 09, 2008

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  • eagle338
    eagle338 Mar 09, 2008

    oh! well.. then its got nothing to do with cleaning.. Switch off the camera. Detach the lens and re-attach it. It should work almost all of the times.If this doesn't work you should perform a hard reset on the camera(remove the battery and put it back in).And Remember you should ***** switch lenses when the camera is powered on!

  • eagle338
    eagle338 Mar 09, 2008

    oh! why did the ***** that i typed being shown as ***** ???

  • eagle338
    eagle338 Mar 09, 2008

    Hey i have suggested the remount idea! Anyways good to know that you have fixed it..

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  • Cameras Master
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Which is make and model of camera?

Posted on Mar 09, 2008

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  • Ginko
    Ginko Mar 09, 2008

    On Canon eos just reset the lens or turn the camera off and on, and everything should be fine.

  • Ginko
    Ginko Mar 09, 2008

    You can get this error message also when lens are not mouted in the right way, in this case mount lens properly and restart machine.

  • Ginko
    Ginko Mar 09, 2008

    Ofthen there is ** need for cleaning the contact when you get this kind of message. Try just popping the battery out for five seconds, and then pop it back in, sometimes it works. In any case, if the lens is mounted properly, try to reset the machine.

    If you're getting the error five times a day, something is definitely wrong, and if resetting, cleaning and checking the lens connection and batteries doesn't help, it's time to call Ca**n.



    regards

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Busy and or Error 01


For error message 01 the manual says: Communications between the camera and lens is faulty. Clean lens contacts.
Solve: Clean the electrical contacts on the camera and lens and use a Canon lens.
SO if you are using a different lens or a non Canon lens this could be what is wrong.

If you never changed a lens, it still can be that something went wrong in the communication between the camera and lens. Just careful remove the lens and with a dry and lint free cloth, clean all contacts on the lens and in the camera. While working on the lens, close the camera with the camera cap, or put the camera face down.
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