Question about HP Pavilion dv4000 Notebook

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Hp Pavillion dv9690ei Notebook

I cant get my integrated webcam to work.. its **t under device manager.. it doesnt show up in my updated quickplay.. Ive even checked my **tebook services and windows imaging aquisition is started and autiomatic..cant find any drivers and **bodies advice works for this problem.. It did work when i got my **tebook 2 months ago but it just stopped workin for ** reason as if something deleted it.. How can I fix this cause ive really tried everything.. Pls give me some advice..

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  • Johnwayne25 Apr 14, 2008

    Hi.. Thanx for the help but i cant seem to fix the problem.. I've tried everything.. Any other advice..? thank you

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Sounds like a driver issue....go here for fresh ones(you'll need to dig a bit, behind the printer drivers link).

Posted on Mar 09, 2008

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My integrated wepcam on my Hp Pavillion 6915nr Laptop, is not being recognized. I can not find it in the device manager. I've update bios. and pretty much all of the updates. How do I locate in the...


You can try to install Webcam driver. You've not mentioned your OS; i think you use Windows 7. But HP only support Vista. You can give a try to download and install Vista driver. In most cases it solves the problem.
Here is the links for Vista 64 bit Webcam driver:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-47244-1&cc=us&dlc=en&lc=en&os=2093&product=1842155&sw_lang=

Alternatively, you can solve the driver problem by installing HP Software Update

Aug 11, 2011 | HP Pavilion dv6000z Notebook

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Integrated webcam issues


on device manager it shows under imaging devices

Mar 05, 2010 | PC Laptops

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I see the word hp webcam at the top of my laptop...hp pavillion dv 6000 but wen i go to quickplay i don't see the device...wen i look at the device list it is not listed


On the My Computer properties window, click on the Hardware tab, and then click Device Manager.
Click on the plus ( +) sign next to Imaging Devices and locate the webcam item in the device list.
If the webcam is not listed, do the following activities to install the driver using the webcam driver recovery.
Click Start, click All Programs, click PC Help & Tools, and then click HP Application Recovery.
Select Driver installation and click Next.
Select the HP Webcam 1000 driver from the list, and click Install.
If the webcam is listed under Imaging Devices but there is a red X on the icon, the webcam is disabled. See figure below.

Feb 24, 2010 | HP Pavilion dv6000z Notebook

1 Answer

Hello i have a hp pavilion tx2000 but my webcam doesnt work what can i do about it


Try reloading your webcam drivers. If you enter your device manager, look for imageing devices, if it is being seen by the unit, you may have a software problem.
Try, quickplay and see if you show it their.

Nov 10, 2009 | HP Pavilion dv6000z Notebook

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Webcam not working on HP Pavillion dv9500


The trick to the HP web cams is the fact that they work with one piece of software only. Go to the HP support site...here...

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01415015&cc=us&lc=en&dlc=en&product=3985345

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Sep 25, 2009 | HP Pavilion DV9500T Notebook

8 Answers

Cant turn my built in webcam on??


Hi,

This is known Webcam issue in DV6000 notebooks. To resolve or narrow down the issue, we have to check few things.

First open Device Manager.

Please follow these steps to open Device Manager:

1. Right Click on 'My Computer' icon on Desktop and choose Properties.
2. The System properties Window opens.
3. Click Hardware tab and then click the Device Manager button.

Expand + Imagining Devices and check if the HP Webcam is listed under it.

If Webcam is not listed there, then you have to contact HP to get the BIOS update.

If it is listed there, right click on it and select Disable. Again right click on it and select Enable.

Now open any applications like Quickplay and check if Webcam is working or not.

Please reply me if that won't resolve the issue, I can provide more work arounds

Aug 09, 2008 | HP Pavilion dv6000z Notebook

3 Answers

Hp Pavillion Dv9690ei Integrated webcam not working


remove and reinstall the driver in Device Manager

Apr 14, 2008 | HP Pavilion dv4000 Notebook

18 Answers

HP Pavilion dv6000 Webcam problem


Download Quick play if you can i havent tride this before so i dont know if it will work hope this helps. =]

Feb 10, 2008 | HP Pavilion dv6000z Notebook

5 Answers

Crystal eye webcam


Using HP webcam in Quickplay software:
1. Click on Start button, select All programs and click on Quickplay.
2. Within the Quickplay application, click the Video icon (Icon resembles, camera, music, and film).
3. Double click on "HP Web cam" or “USB Video device” in the Source column.
4. Now you could see your self on the screen.
Using HP webcam on Muvee Autoprocucer software:
1. Click on start, Select all programs and click on Muvee Autoproducer.
2. It will open Muvee Auto Producer. (Click on Trial version if it prompts.)
3. Click on Tools the top and select the Get Video from Camcorder.
4. You would see your self on the screen.

If the webcam does not show the picture you need to perform the below steps. If the webcam works, you need not to perform the below steps. Please ignore the below steps. However, I personally recommend you to save this email and if any time the webcam does not work or if it shows blank screen please perform the below steps.
Before we trouble shoot this issue let me explain the reason for this issue, HP has released new driver for webcam and the driver update process can’t be done automatically and as long as the old driver exists the webcam does not work, To resolve this issue First we need to uninstall the existing webcam from device manager. Then restart the notebook and install the latest driver to resolve this issue
Step 2: Steps to Uninstall the Webcam drivers from the device manager.
1. Click on start and click on Control panel.
2. Click on "the Classic View" on the top left side of the control panel.
3. Double click on the "Device Manager" icon in the list.
4. Click on + next to the Imaging devices. Now you would see one HP Pavilion webcam or more then one web cam listings under the Imaging devices.
4. Right click on each HP Pavilion web cam and click on uninstall. And confirm un installation if it prompts. (Click on Yes.)
5. Now the Imaging devices option should not appear on the device manager.
Note: If the HP pavilion webcam is not listed or Imaging device is not listed, in device manager you need to reset the Bios to enable the webcam. Once you reset the Bios the webcam will listed in device manager. Here are the steps to reset the Bios.
1. Restart the notebook.
2. Tap the F10 key as soon as the HP logo appears.
3. Using the arrow keys, navigate to Exit Menu, select "Load Setup Defaults" and select "Exit Saving Changes"
Step 3: Restart the notebook.
Step 4: Click on the below link and then click on Save button of the download window. Click on brows and then click on desktop then click on Save.
*we need to download the file to the desktop.
ftp://ftp.hp.com/pub/softpaq/sp34501-35000/sp34746.exe
Step 5: Installing downloaded web cam driver (sp34746).
1. Double click on the downloaded file (sp34746) and follow the on screen instructions to install the file.
Step 6: Once the installation prompts you that the installation has been successfully completed. Now you need to restart the notebook.
Now check the webcam input in Quickplay software using the steps provided on the step no. 1. The webcam should work, if the webcam does not work please verify the below steps.
Step 7: Enable the Imaging services on the notebook.
1. Tap Window key(flag key on the keyboard) and R key on the keyboard, at once.
2. You would see the Run window on the screen.
3. Type SERVICES.MSC and hit enter.
4. You would see the services window on the screen.
5. Double click the "Windows Image Acquisition (WIA)" service, and under the startup type select Automatic.
6. Click on "Start" button if it is stopped under Service status
7. Click on Apply and Ok.

Step 8: Now check the webcam in quickplay or Muvee software. verify the step 1 to know about how to use the webcam in quickplay or muvee.
If the still issue persists, Please check webcam name in device manager. If you see USB 2 Video device under the Imaging devices the webcam works properly (it means latest drivers have been loaded successfully). If you see the HP Pavilion webcam under the imaging devices, it means still the notebook is using old webcam drivers and you need to repeat the steps from Step 2:
Follow theses steps should help ya get back on line with your cam .

Good Luck, Have a great Sunday and a safe one.

Dec 02, 2007 | PC Laptops

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