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Re: Matatg Washer Model PAV2200AWW
Sounds like you should be getting a UC display that would indicate an out-of-balance condition. If it's not happening then you're either not getting a signal from the tub position sensor located near the front of the tub because it broke off or is faulty.You should check this first.
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Your problem sounds like the drum/tub drive clutch is worn. Especially if the motor operates fine and attempts to spin the tub. This model is a direct drive unit, no belts, so if the motor operates during the spin and drain cycles but the tub is barely moving, only two problems can cause this, bad clutch (which is engaged only during the spin cycles) or worn drive coupling on the motor. If the coupling were a problem, though, you would also notice sluggish or erratic agitation during the wash cycle.
I assume you bought it new, so on that basis, did you remove the transit packing materials inside the machine ?
Front loading washing machine normal design is for the drum assembly to be supported by two or more springs at the top, and two dampers at the bottom. This allows the drum to move in a controlled fashion and also minimises vibration, particularly during spinning.
When the machines are shipped from the factory, transit packaging is put inside the machine to ensure that any shocks to the machine during transit dont damage the springs or dampers. This must be removed before use otherwise you get pretty much the symptoms you describe.
The manual that cam with it will show you how to remove the transit packaging. In such a short time I suspect you wont have suffered any damage, but take the transit packaging out as soon as possible.
The drum assembly inside a front loader is noramlly supported by two or more big springs on the top, and two damper units underneath. If either or both of the damper units fail, the machine will still work but when spinning, the drum assembly will be able to move excessively causing serious vibartion - as you describe, quite often the whole machine leaps about !
If your comfortable working on washing machines, and can get hold of spares for your machine, then it isnt too bad a job. Otherwise, call an engineer !
If the machine is leaking then the bolt on the drum need to be tightened. you can acces them by removing the top or rear cover of the machine. If the machine is wobbling it need to be leveled or a shock absorber or spring connected to the drum has come loose or needs to be replaced
Not sure what you did, exactly. First, does the machine shake when spun empty...and then with water only? If so, you have probably failed to tighten something or misaligned something. Go over your work.
No shakes? Rearrange your load. You may have a pair of heavy wet jeans which is throwing the whole thing out of kilter. It only takes about a half pound of sodden clothing to do this.