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sounds like a bad bearing on the rear of the tub. If you remove the rear access panel you will see a large pulley and belt. That attaches to the inner drum (basket) and spins it. It floats on a bearing just behind the pulley. If the bearing is bad then you will be able to move it up and down about .25 to.50 of an inch.
Check with the belt off that the bowl will turn freely, if not check drum bearings or something caught between inner & outer bowl. Make sure when you fit new belt it is adjusted to the right tension or it will slip & burn.
Has the belt come off the pulley or the motor pulley? If not and it is in good condition has the belt stretched and not connecting properly or the motor slipped making the belt loose? Has the main pulley bolt come loose?
Ther is no means af adjustment provided as the belt is self tensioning, if the belt keeps coming off, then it could be worn or the drum is running out of true due to bearing or main drum shaft wear.
With belt removed spin the drum by hand and listen for any noise from drum, it should be perfecly quite
Based on your description "My front load washer has a load clunk when the drum is spinning. If I spin it by hand I can still hear it. I took the back off and it sounds like coming from inside the drum" my first suspicion would be a worn tub bearing, unfortunately all too common with those Frigidaire.
The tub bearing is likely worn, or the inner tub has broken apart.
You can check this by way of opening the door and grabbing the inner basket rim and moving up and down to feel for play...there should be zero play or zero tolerance in this bearing.
Second, since you`ve removed the back panel, grab the large pulley and try and move it back and forth or spin it with the belt off to listen for a grinding noise.
If it is indeed worn it will require practically the complete tub assembly ( rear wall with bearing and inner basket )...that is the least expensive and easiest fix at around $400 for the entire assembly.
You can opt to change just the rear wall and bearing with the basket in separate pieces, but it comes in around $370 and still leaves you with pulling the old one apart to re-use the front shell.
Either way this is a fairly involved repair and even for an experienced tech like myself can take 60 - 90mins.
Let me know what you find and I'll do what I can to assist you.
Hi, You have not specified your washer type or model, but the most likely cause for the syptoms you decribe is the drive belt between the washer motor and the basket pulley which is slipping. It may be possible to adjust the belt tension or replacing the drive belt will almost certainly solve your problem. Best wishes, Graemevm
If you installed the belt correctly but it still comes off, that means most likely that the drum pulley is tilted, which indicates another problem - the central bearings are going out. Another symptom for that is a loud noise when the drum is spinning fast. The cure for that would be replacement of the outer tub or just replacement of the bearings with seal. If there's no noise during high spin - check if the drum pulley or the motor is loose.
A loose inner drum usually indicates a failed rear tub bearing. The only solution is to replace the rear half of the tub. (which contains the bearing).... You can check if the pulley nut has come loose by removing the rear panel. There is a large nut that retains the belt pulley to the shaft of the basket.
If you remove the back cover from the machine, you should see a big round pulley which attatches in the centre to the inner drum shaft. Below the drum you should see the motor. The belt goes around the big round pulley and onto the much smaller pulley on the end of the motor shaft.