Question about Directv HR10-250 DTV Receiver

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Hd dvr My receiver is becoming randomly nonresponsive and needs to be unplugged and replugged to get anywhere, it happens every couple of hours. kristine

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  • Anonymous Aug 10, 2008

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Just like a PC, when the hard drive is close to capacity, it slows down the receiver. if u can delete some saved recordings or tranfer them to a dvd recorder

Posted on Jan 06, 2009

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My DISH Network DVR-625 DTV Receiver randomly freezes and resets itself and will only record 6-9 minutes of a program even though i have 50+ hours of available space. i've reset it several times. help?


ambrekulas,

I am sorry you are having problem with your picture freezing. You said you reset the receiver several times. Did you press the power on the receiver and release or did you unplug the receiver from the electrical outlet? Try unplugging it for about 10 seconds if you haven't already done so. If the problem persists, we'll need to replace the receiver. If you have any other questions, please post to this site.

Ray Calo
DISH Network

Jan 18, 2011 | DISH Network DVR-625 DTV Receiver /...

1 Answer

Can the progams on a DVR hard drive be saved if the unit is not functioning and has to be replaced? If so, what do I need to do? Please advise.


Hey there! Anthony Thomas with DISH Network Customer Service. Unfortunately when a hard drive goes bad or the box itself won't power up, there is no way to recover the recordings. If a hard reset has not helped (unplugging the receiver for a bit and then plug it back in), then the receiver must be replaced to become operational and the recordings are lost. Not good news, but I hope this helps.

You may want to see what it would take to upgrade to a VIP HD DVR, as those can allow an external hard drive between 50 GB and 1 TB to "back up" recordings (activating the feature costs $40). When backed up though, should the receiver ever need replaced it would not be so devastating as the recordings are safely on the external drive, not to mention you can subscribe to HD! When considering the HDD to purchase, this link may help. http://www.dishnetwork.com/SupportSection/setup-ehd

Sep 25, 2010 | DISH Network DVR-625 DTV Receiver /...

1 Answer

I have an LG 42LG70 42 in. HDTV LCD TV. Whenever I have my brightness setting below 40, my Dish DVR will no longer respond to its Dish issued remote control. If I turn the brightness anywhere above 40,...


Tries unplug,replug the DVR box an hour later.The box should reset itself and update it software.The box should work normal again.Not,call Dish Network to replaced the box,have intermittent problems.

Aug 26, 2010 | DISH Network ViP722 DTV Receiver /...

1 Answer

Hughes sd-dvr-80 rebooting randomly now stays on powering up when


Hello,
This is common with drive problems.
Could also be a power supply getting hot.

Apr 12, 2010 | Hughes SD-DVR80 DirecTV / TiVo DTV...

1 Answer

My dish DVR HD control doesn't work


lumaes200,

You have indicated that you have a 622 DVR receiver, since this is where your posting was found. When you trying any of the DVR functions on the remote, do you get an error message (024 or 311) indicating that the function is not available at this time? If not, try unplugging the receiver for 10 seconds from the electrical outlet. This will reboot the receiver and re-acquire the satellite signal. Once the picture returns, try the DVR function. If the problem continues, please call 1-800-333-3474; we may need to replace the receiver. I hope this helps.

Ray Calo
DISH Network

Apr 02, 2010 | DISH Network ViP622 DVR DTV Receiver /...

1 Answer

Have returned receiver to factory default! What can I do?


Unplug and replug the DVR an hour later will reset itself.

Feb 16, 2010 | TV Receivers & DVRs

1 Answer

Hd channels are freezing up sound stays on just


Hey there, raeraekub! In order to assist you with this, I need to get a full understanding of the situation, so I'm going to ask you a few questions. First of all, is this issue still happening? If it is, try unplugging the receiver's power cord from the wall for 15 seconds then plugging it back in. If the problem continues, let me know what type of connection you have from the receiver to the TV. What type of TV do you have? With the DVR issue, is the freezing happening in the middle of watching a recording?

Oct 21, 2009 | DISH Network ViP622 DVR DTV Receiver /...

1 Answer

Dish Nework DVR 625


The problem you're having is known as power cycling and it can only be resolved by replacing the receiver. Unfortunately it depends on which model receiver you have.

Feb 17, 2008 | DISH Network ViP622 DVR DTV Receiver /...

1 Answer

New HD receiver - can't get DVR to work


just to check the dvr models are 501 508 510 625 522 722 622. if it is a dvr unplug reciever and reconnect to power if the hard drive has failed an error 311 should appear, in this case receiver will need to be replaced

Jan 20, 2008 | TV Receivers & DVRs

1 Answer

My DVR-625, wont even turn on.


at the time the hard drive problem came up the receiver would of went into recovery mode this can take a good hour for it to fix and can do nothing until it would finish on its own and take care of. Doing the power reset is just like unpluging the receiver. Try unpluging again for 30 minutes and plug back in again and just wait receiver should come back on its own. Don't hit any buttons. If not will have to send out to dish for repair. 800-333-3474 dish

Nov 22, 2007 | DISH Network DVR-625 DTV Receiver /...

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