Question about Microsoft Outlook

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Outlook express my sister is running windows 98 and she cannot delete any e-mail from her inbox. every time she tries it comes right back. Is there any solution for this?

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  • rp330 Mar 09, 2008

    She has windstream as her server. she can go there and get her mail and delete from there,that mail that is in her outlook is not on the server. just in her outlook. she cannot delete it from there.

  • rp330 Mar 09, 2008

    Windstream is her server(AT&T). yes she is using outlook to get her e mail. thank you

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  • Master
  • 3,587 Answers

That's a settings issue. Most likely, it's being left on server, and each time she logs on, the server sees those emails as not having been delivered.

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Posted on Mar 09, 2008

  • Patrick Michaels
    Patrick Michaels Mar 09, 2008

    what is windstream? ooohh..so she's using outlook to access her web based email...

  • Patrick Michaels
    Patrick Michaels Mar 09, 2008

    now, that is not a nice way to respond. good luck with your efforts..

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2 Answers

Outlook Express losing inbox messages?


When you start Outlook Express, the contents of your Inbox folder may be missing. The contents may be replaced with a new first-run "Welcome to Microsoft Outlook Express" message. You do not receive a warning that the email messages have been deleted, and the missing email messages are not in the Deleted Items folder.

If it doesn't help, look at the answer here: http://www.filerepairforum.com/forum/microsoft/microsoft-aa/outlook-express/906-outlook-express-emails-disappeared-can-i-get-them-back

Or:

Outlook Express Repair Kit. A power-packed Microsoft Outlook Express repair tool offering record efficiency, accuracy of recovery and full automation of the recovery process. A top choice for users who don't know how to repair Outlook Express 6.0 and above without handing their data to expensive and slow data recovery services.
For more information: http://www.outlookexpress.repair/

Dec 24, 2014 | Microsoft Outlook Express

Tip

How to Prevent your e-mail from a crash


If you're using Outlook Express for E-mail Program, you might need to take care it. If you don't you can't open your E-mail. Here are some tips to take care your E-mail.

1. Do not save your inbox mail in the inbox, make a need folder, then move some of your inbox mail to the new folder.
if you save all of your inbox mail in the inbox, your inbox folder will crash!

2. Make Sure you delete some of your inbox and outbox mail every week.

3. Make up each folder every month one time.

4. If you use Windows 98, 2000, ME and XP SP1, upgrade it to Windows XP SP2.

5. Always Backup your E-mail.

If your E-mail have a crash, Go to http://www.oehelp.com

on Aug 28, 2010 | Microsoft Outlook Express

5 Answers

Deleting outlook express messages from in box


Visit non-commercial source:
http://www.filerepairforum.com/forum/microsoft/microsoft-aa/outlook-express/538-%E2%80%8Brepair-outlook-express-dbx-file


Hi! Follow these steps to get the information:
1. Re-create your mail folder hierarchy by dragging folders into place in the Folder list. Note that any folder you have created to group sub-folders but that does not itself contain messages will not appear in the Folder list and so must be created again.
2. Re-download the list of newsgroups from each news account.
3. Reset your subscribed newsgroups and download messages again.
4. Reset synchronization options on IMAP and newsgroup folders.
5. Edit any message rule that moves or copies messages to folders other than the Inbox.
Also you can use: Easy Outlook Express Repair

Free-to-try version is available here: http://www.mail-repair.com/

Oct 12, 2012 | Microsoft Outlook Express

2 Answers

I accidentally permanently deleted my Outlook Express application, can it be restored? My OS is Windows 7 Home Premium 32bit, 2009 version, Service Pack 1


Windows 7 does not support the use of Outlook Express - this was removed from Windows Vista and Windows 7 and replaced by Windows Mail (in Vista) and by Windows Live Mail (in 7).
If you have copies of the Outlook Express mail database files (inbox.dbx etc) you should be able to migrate these into Windows Live Mail using the Import Messages option in the File menu and selecting Microsoft Outlook Express 6 then browsing to the folder where your mail database files for Outlook Express are held.
If you have previously exported your Outlook Express account details (name.iaf) - you can import these into Windows Live Mail too through the Import option in the Accounts page.
Lastly, if you still have your Outlook Express Address book (name.wab) this can be imported in to your Windows Live Contacts by selecting File then Import Windows Address book (.wab).

Nov 13, 2011 | Microsoft Windows 7 Ultimate, Full Version...

1 Answer

I can't delete inbox messages in Outlook express. and it's locked up


If you cannot delete email in Outlook Express and the program crashes frequently the problem might be because of corrupt storage folders - typically, the Inbox and the Deleted Items. As you may know, the email program uses the Inbox to store all incoming email, Sent Items for the messages you have sent and Delete Items for the messages that have been discarded. Now if you cannot delete an email in Outlook Express the cause of your troubles might be faultly or corrupt Inbox or Delete Items folders.
Fixing these two folders is not difficult and for that we need to find out where these folders reside on the hard disk. In the Outlook Express program, go to "Tools" -> "Options" and move to the "Maintenance" tab. You'll find a "Store Folder..." button; click on it. This brings up a small window with the path to the storage folders directory. Use the left mouse button and click to select the entire path. Now right-click and choose the "Copy" option. Close the Outlook Express program.
Open the "Run" program from the "Start" menu and paste the full path (CONTROL-V or right-click -> Paste). The Outlook Express storage folders are hidden files. You may need to force Windows to show them. From the top menu, select "Tools" -> "Folder Options" and then from the "View" tab, check "Show Hidden Files and Folders". Now simply select the Deleted Items.dbx file and send it to the recycle bin. Don't worry; Outlook Express will create a new one when you start it again.
If you still cannot delete the email after manually removing the Deleted Items.dbx file, I suggest you do the same for the inbox storage folder. However, deleting that will also remove all of your store email messages. So first select and drag all the messages in a temporary folder (create on the Desktop); you can then drag them back to the inbox when you open Outlook Express again and it creates the inbox afresh.

Dec 03, 2010 | Computers & Internet

4 Answers

I cannot open dbx files


Hi,
If you cannot open the .dbx file, you need to have Outlook Express installed on your computer. Usually outlook Express is the default email client for Windows XP. http://www.dbxconverter.com/ you can try to use this link to get teh converter of .dbx files to .pst files that you can use and read using Microsoft Outlook (Third Party) or Windows Mail (default for Vista) Windows Live Mail(Windows 7).
Cheers!!

Sep 02, 2010 | Computers & Internet

1 Answer

Outlook express


hi,

Error 0x800c0133 when you are retrieving email with your Outlook Express (OE) is because of currupted Inbox file.
To remedy please follow these steps:
  1. Open OE, on the left pane, right click "Local Folders", select "New Folder...", specify a name for your new folder as "Temp".
  2. If you are still able to access "Inbox", move all mails in "Inbox" to the new "Temp" folder.
  3. Go to menu "Tools" -> "Options" -> "Maintenance" tab -> "Store Folder" button. It will show the location of your Inbox file, please remember this location.
  4. Close OE, go to the location mentioned above, delete the file "inbox.dbx".
  5. Restart OE, the "Inbox" folder should be auto recreated. Move back your mails to the new "Inbox", remove the "Temp" folder.
or

Another solution
Error Number:0x800c0133


Error Number: 0x800C0133 = a corrupt Inbox.

Move any mail you wish to save to a local folder you create. Then:

Tools | Options | Maintenance | Store Folder will reveal the location of
your Outlook Express files. Press the Tab key to highlight the folder
location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the
location in the box - Click OK and you'll see the OE files. Otherwise, write
the location down and navigate to it in Windows Explorer.

In WinXP, Win2K & Win2K3 the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Windows Explorer, you must enable
Show Hidden Files and Folders under Start | Control Panel | Folder Options |
View.

With OE closed, find the DBX file for the folder in question {Inbox.dbx} and
delete it. A new one will be created automatically when you open OE.

General precautions for Outlook Express:

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move your
mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything until
the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs and causes a multitude of problems such as
time-outs and account setting changes. Your up-to-date A/V program will
continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in background and
leave it unchecked.

Apr 16, 2009 | Microsoft Windows XP Home Edition

2 Answers

Outlook express


dear fando,

This is usually down to a corrupt or over-full email inbox. Outlook Express is not very good at holding large amounts of emails especially if they have large attachments. I had a user this morning with a 2.5 GB inbox.

Backup/rename Inbox (C:\Documents and Settings\(User)\Local Settings\Application Data\Identities\{GIU}\Microsoft\Outlook Express\inbox.dbx -> inboxbak.dbx).
Close Outlook Express.
Open Outlook Express.
Outlook Express will have created a whole new Inbox.
Your email should now work.

Best wishes.

Jan 04, 2008 | Audio Players & Recorders

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