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Posted on Mar 09, 2008
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Acer crystal eye webcam

When I try to access my webcam it says problem has stopped working windows will notify you with a solution

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  • Expert 100 Answers
  • Posted on Mar 10, 2008
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Joined: Feb 25, 2008
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Hi,
I think ur laptop webcam driver not installed properly.If ur laptop have windows vista operating system then do these steps.
Goto Start - Programs - Recovery Manager - Recovery Manager.In that recovery manager,click on next.Its shows the Software reinstallation page.Click on next button two times.Its shows the software lists.Select the webcam software and click on next button.After reinstallation completed , u restart laptop and check it.
If ur laptop have windows XP operating system then u uninstall the webcam software through Add/Remove program and restart it.After restarting ,Reinstall the web cam software and check it.


Thanks

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try to repair software or give to any technician who is near you so that he can repair the software of your laptop
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Open control panel look in scanners and cameras if the camera is listed in there click on it - if it opens a preview picture and works then either you have the wrong software - it is corrupted or there is a conflict.
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Is it windows Xp? If then pleasecheck the device manager go to control panel administrative tools and then choose computer management and click on device manager and see if its showing yelllow mark for your webcam or details unknown for hardware.

If you find these things then please reinstall the driver by drivers utility cd .

Please let me know if you still find problem

Regards
Balisonu79
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sounds to me like there are other issues with your windows operating system. run a full diagnostic with norton system works to correct the problem, if it doesnt fix it, then i suggest you return the webcam and get something better :D
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the most common solution is to remove or disable the hardware from device manager ,restart the computer and and reinstall or enable the driver(auto or from software support disc-depending by brand)
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