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I have got a freecom classic sl 250gb external hard drive, but the computer has stopped recognising it when i try to connect it. the power is on and everything seems fine. hopefully you can give me some advice. thanks

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  • 458 Answers

Do you have service pack 2 installed. Go to windows update to check for custom updates

Posted on Mar 10, 2008

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I'll assume your using Windows.
I'll assume it's a USB drive.
I'll assume it is an external drive.
And I'll assume it's formatted as NTFS.

Try using the USB (or FireWire) port for anouther drive to see if that is the problem, if it is then reinstall the driver for the port, through the Computer Managment Concole (assuming yur using windows).

If you formatted the drive as FAT, re-format it as NTFS.

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My Freecom 500GB box, which I bought a few months ago, is no longer being recognise by my computer. I tried linking it to another computer and the connection failed due to a power surgh problem. What can I...


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Nov 09, 2008 | PC Desktops

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My freecom classic SL hard drive, 250 gb has adopted a different identity. Now I cannot get onto my hard drive or install the relevant software. It is not coming up on my computer!


Send me your e-mail and I will send you the software you need to install the drivers all over again. I can do this because it is my software. Make sure you let me know that it is you asking for it or I might just delete you from my mail by accident. Also try restarting your computer, and when the computer shows the start up display, press the appropriate F-Key to enter your BIOS. at the bottom of the window, it will say Restore Defaults, Save and Exit. Do that and Re-Boot & see if that works. Good Luck. Please don't forget to rate my service if I helped.

a-tripod@hotmail.com

Nov 01, 2008 | PC Desktops

1 Answer

I have a freecom external hard drive which has been working fine until last night when it has started clicking and not being recognised at all by my laptop. I have all my pictures and videos on this hard...


Hi,

oh dear it sounds like the hard drive may of failed.

The clicking is generally the head hitting the end stop.

In the past I have managed to recover drives just long enough by sticking them in the freezer for 24 hours, taking it out and hooking it back up an hour or so later.

Or the drop fix occasionaly works, drop the disk in a flat surface from a couple of feet high.

If you try either of these its entirely at your own risk but failing sending it off to a data recovery house theres not really much you can do I am afraid.

Sorry I couldnt of been more help

Regards

Nick

Oct 29, 2008 | PC Desktops

1 Answer

My computer USB drive is not picking up my new freecom mobile drive (250gb). Im running on WindowsXP. The drivers for the drive are not being installed and the device is not recognised when connected to...


Hi

Try this Link out to solve your problem...You need to install its driver and restart your window...

http://drivers.softpedia.com/progDownload/Freecom-USB-Driver-Download-17392.html

Good Luck

Genius Guy

Oct 16, 2008 | PC Desktops

1 Answer

Freecom 400 GB external hard drive not being read by computer an re-installing Freecom Personal suite. When I turn on the external hard drove the power light comes on ( and stays on) and the drive itself...


hi there,
sounds like you have a hardware problem...you should look into trying this drive on another system to see if the same thing is happening without the drive software ...and if it works try to recover all your data from this drive as soon as possible...hardware problems are most time intermittent ... so they work now then say after a while they stop...

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1 Answer

Freecom 250 Gb Hard Drive


Hi des,
you need to install windows XP, on a different hard-drive.
even if it,s only 10 gig plus.
You can then access the drive.
Your problem is here, is that you,ve upgraded from XP to Vista, theres a possibility, that you may have lost or even formatted your freecom hard-drive.
No-Support-Device detected, is saying that your USB devices are not functioning correctly.
Check in the bios that the USB devices are enabled, to operate your hard-drive. ( this is assuming it,s a USB drive )

Hope this helps you out.

Mike @ compurepair.

Mar 11, 2008 | PC Desktops

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