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Cmputer hangs whenever I run a vrus scan or downloadin something from net, or do a multi tasking , my computer stops suddenly. I had to restart manualy.

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Just Restart the OS and check coolers and basically the temperature of the system. Either you have problems with that or a piece of hardware has problems, HD or RAM. But first thing first, Reinstall OS. That can happen because of almost thousand reasons... so Good Luck

(if you are clueless on this, take your computer to a technician, is that so expensive?)

Posted on Mar 10, 2008

  • Carpenocte Carpediem
    Carpenocte Carpediem Mar 14, 2008

    Well... I see you did not solve the problem so here is what you sould do: PLEASE EXCUSE ME if I go too far, I dont know your level of experience on this... AND I assume your hardware is highly compatible and it once worked perfectly.

    if you have no knowledge of hardware you should not touch any part of the computer and just try a testing software that could give you a close idea of what is happening. One of them is called DOC memoy, its for RAM, SpinRite and HD recovery for HDs, and find an stress test software, there are some free on the net...

    if that soft tells you that you have a problem you will know where and if it hangs it is almost obvious u have hardware problems.

    if you think you can manage the problem yourself try this simple steps and if its your first time get some manuals about your hardware and read a little before starting:

    KNOW THIS AND I GO AGAIN: ANYTHING COULD CAUSE THAT KIND OF PROBLEM, so please try to understand that nobody can know exactly what is happening without seeing your computer first.

    STEP 1- Isolate the problem:


    you gotta find where the problem is, CPU; RAM; HD; OPTICAL DRIVES; MOTHERBOARD; POWER SUPPLY; SOFT...

    so just disassemble your system step by step. All you need to run almost any program is a good installed and configures operative system. First thing to do is install Windows or whatever you use. New clean installation without connecting to Internet at any moment nor upgrading a thing.

    get the latest STABLE drivers for each hardware you have from their respective website.

    look for the latest bios version for *********** on your mothers website and see what that bios version fixes... your problem might be registered there, so get the new bios and a windows over bios flashing software, if you run over ASUS motherboard much better and easyer.

    Once you have this just upgrade bios, install OS and the last stable drivers you just got from the net. DO NOT INSTALL ANY RARE SOFTWARE... DO NOT UPGRADE NOTHING, DO NOT CONNECT TO THE INTERNET at this point.

    ---if you have a good safe copy of you installing OS and you experience problems installing it... you might have hardware problems so, bad news. In this case skip the following and go to the next part---

    Install then a common perfectly working software like a good version of photoshop CS... if you know how to use it... some good working game. If you have Windows XP Pro do not go further than Service Pack 2. Do not install a newer Direct X version.

    photoshop would make a good test if you open a new 600 pixels document insert anything, image, photo in that document and just add a zoom efect or any good filter to the total image at maximung quality. If that does not hangs your system you started ok. You can do the same with 3D software, Videogames, but not with word, excel or playing movies... so try with heavy software first. After that install the software you use ONE BY ONE and use the computer whith that software for awhile so you will know at last if you have software problems. Just at the end install antivirus or any security programs and upgrade ONE BY ONE so you will know if the problem comes from the net.

    ---I have this recommendes configuration for home users:

    Windows XP pro SP2 NEVER UPDATED with the firewall DOWN.


    Acrobat Reader 5

    Office 2003



    kLite Codecs Pack

    X vid codec

    Firefox (try not using internet explorer)

    MSN if necessary...

    Winamp3 (dont go further on this, is not necessary)

    Kaspersky is the best AV I know, any version.

    NOTHING ELSE for a basic System.

    If you can, AVOID ARES or P2P soft, its better Torrents soft, but well... as you know something are not always found in Torrents.--


    STEP 2. Check Hardware:

    Enter BIOS and check systems temperature and power supply voltage. (3, 5 and 12 volts should be OK if they dont go either much up nor down) CPUs generally work fine to 70 degrees, remember that when you run heavy soft, that temp will go up so BIOS number is just a vague guess)

    Go soft first: take RAM out, take CPU out and any video board, modem, lan adapter and every connected cable to che motherboard.

    Then give a good cleaning to motherboard.

    Then replace the sink material of the processor... that white or gray or silver thing over the microprocessors chip. You can buy it cheaper than 5 dollars y guess, and its very important.

    Then put the CPU and the cleanned Cooler back in place.

    Put the cleanned RAM in slots and connect ONLY the needed cables, those for start the system.

    Connect HD and if you want to install OS just one CD/DVD unit.

    Make sure your power supply is clean.

    Start the system and try what I told before.

    That should be all...


    STEP 3. Calm Down:

    It all can work with patience. You have to be really unlucky if the problem comes from external things so lets concentrate in the machine in this case.

    If you have a clean OS and clean soft and in this conditions you experience problems, I mean with nothing else than Mother, CPU, RAM and HD, some of them has problems...

    a. disconnect cd/dvd unit if you have it connected, floppy too if you have;

    b. try again;

    still if you have only the basic stuff connected and there are problems, either ***********, ram, cpu or HD is busted.

    You can discard HD by trying a LIVE OS, windos or linux, in any case you dont need nothing else than downloading one and burn it into a cd and just boot up and play awhile, dont need knowledge of anything to do so. If you have come to this poing and a live os works fine... then your HD might be your problem.

    Its very rare that a CPU fails... I wouldnt count on that

    Its very rare RAM fail if its good like kingston or corssair for example and its very common that any motherboard fails... specially if it is a cheap one (under 80$)

    Well I will be here, try some of this and get back to me if you wish... Good Luck



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your window will come again.

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