Question about Canon PowerShot A720 IS Digital Camera

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Repeated Date/Time prompt.

Camera is less than a week old and every time I power it up, it prompts me for date/time. I fill in valid info, and proceed to shot. However when I plug into my computer to transfer photos it has forgotten date and therefore categorization is horribly invalid. Please help me resolve this issue!

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  • Anonymous Oct 21, 2008

    I took the battery out and cleaned both sides, seemed to fix it.

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  • 130 Answers

Hopefully, you have already resolved this, but if not...

What you will need is to replace the date/time battery for your camera. It is a 3V battery that you can purchase anywhere for $1-$5 and it slides into a small compartment located in your main battery compartment. If you look into the battery area on your camera, you will see a little tab that has CR1220 or something like that. Slide this out and you will see what I am referring to. These batteries should not have to be replaced more than once a decade, however sometimes in rare occurrences, they will die prematurely. It's an inconvenience, but an easy one to remedy.

Hope this helps!

Posted on Jun 01, 2008

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Posted on Jan 02, 2017

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