Question about Intel (RK80532PG0881M) Pentium 4, 3 GHz Processor
When my computer downloads automatic updates, they will not download.
A "hpudelpacks.exe has stopped working" will pop up. I cannot find out what it is, where it is and/or how to fix it.
can you help me?
I had the same problem. When I finally reached HP about this they said that it could be my firewall. You can turn off the firewall then download.
I opted for the second solution, which worked just fine: uninstall, then reinstall the HP update program.
Click START, then CONTROL PANEL, then PROGRAMS AND FEATURES. Select HP Update program from the list, then click uninstall.
When this is finished, then reinstall from Recovery Manager. Go to this website: http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=c00834921&dlc=en
It is called “HP and Compaq Desktop PCs - Performing a Software Application or Driver Recover in Windows Vista” if you wish to search it.
Follow the instructions at this site.
You can access Recovery Manager on the menu when you click START.
Posted on Nov 30, 2008
When my computer downloads automatic updates, they will not download. A "hpudelpacks.exe has stopped working" will pop up. I cannot find out what it is, where it is and/or how to fix it. can you help me?
Posted on Nov 18, 2008
I work for hp tech support to be honest i got a cx who had the same problem and its really a problem with total care advisor to resolve it u need to get onto hp.com and try to install all the critical updates for hp software and active support library update ....to fix it.......................... suyog
Posted on Feb 16, 2009
I work for hp tech support to be honest i got a cx who had the same problem and its really a problem with total care advisor to resolve it u need to get onto hp.com and try to install all the critical updates for hp software and active support library update ....to fix it..........................osel
Posted on Nov 09, 2008
My e-mail has stopped working
Posted on Sep 27, 2008
I've got a new Compaq with Vista and had this problem out the box ...This is some type of software glitch in the "Total Care Advisor" and on HP's behalf (Vista is known to screw up, so my money is it's the culprit)... it's NOT spyware or adware and if it were Norton and/or McAfee would or will eventually be the industry giants to resolve a way to kill it ... NOT spybot (that's funny).
Posted on May 02, 2008
It's HP's Total Care Advisor software that comes pre-installed on HP machines. It's the update portion of the software and I have the same problem. It's not spyware. It just told me that there were 4 updates available. I chose to install them one at a time. The first two installed then after that I keep getting the error.
Posted on Apr 24, 2008
I would run a spyware scanner program to scan the PC for any nasties you may have.
Spybot Search and Destroy is also good and free.
Adaware is good from Lavasoft.
Posted on Mar 09, 2008
Tips for a great answer:
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click start control panel administration tools computer management device manager scroll through all of your devices
if you see a yellow question or exclamation mark ? ! or a red X you will need to update the drivers for this device right click select update driver/reinstall driver
if you can see your usb device but its not working scroll to Ports(Com&Ltd) right click to update driver
if you computer came with a motherboard disk the drivers could be on it
or you might have to download them
rather doing a driver hunt which can take hours
it might take some time being a freeware driver solution
note: it will find all of your outdated drivers
this is a free driver solutions
they will automatically search for and find the correct driver
also at cnet
on the home page you should see a search tab just type in what you are looking for
IE: motherboard name sound drivers
you might have to try a few times to get it right
Windows 2000/XP/Vista/7/8 free driver program
Windows XP/2003/Vista/Server 2008/7/8 free drivers
free program, paid update available
hope it helps
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