I bought this tv in 2002 and have had many service calls on it. Now the warranty has expired and the briteness has been getting worse. I have turned the briteness up all the way to 90 just to be able to still watch it but even this makes it hard to see anything dark. Please help! Thanks!
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in your warranty should be a list of certified service shops that you can go to. Usually it is at the end of it, last pages. Also, you will need your original receipt when you bought the TV. If you cannot find the service number or location, call the shop where you bought the TV and ask for it. DONT say your warranty is about to expire because they might try to trick you.
I believe that those black lines are malfunction that your warranty covers, be sure to do it tomorrow!
Sounds like the shop is your problem not Rudy Project. They have great service. I am a Rudy Project dealer and have never seen Rudy leave a customer out to dry. I would contact them directly and plead your case.
If this is doing this by itself, I'd return it right away - or if that option is not available; call for warranty service. Now.
Invariably, this will fail catastrophically the day AFTER the warranty expires. If it has been bought less than 30 days ago, you can buy a 3rd party warranty for less than the in-store warranty sells for through SquareTrade.
Call Samsung customer service, tell them the issue and tell them that it is a capacitor problem that all TV Owners that bought this model are facing and that they should fix it for free. I just called them and they said that if it is a capacitor problem then they will fix it for free else they will charge, the more the folks who call them the more they will realise that this is a universal issue and fix for free or issue a recall. Samsung is a Korean company and clearly they don't want bad press as Toyota seems to be getting. So call them and have you model and serial number ready. My warranty had expired too.
KFX from TX
There might be something wrong with your TV Set power supply. I guess it switches off because of damage to all the electronics prevention. You should call to you local repair service or if it is still hasn't expired the warranty, call the warranty service
There is not a Service code to Enter into convergence on this set , on convergence board there is a switch on the very front of board WITH set on press and hold 3secs you should see convergence Pattern Appear after you release button. From the Front of TV remove Bottom cover then you will be able to see whole chassis,and the Little Blue contact switch.on same board you replaced ICs.
All too often, extended and third party warranties are not honored as they should be. Some are even totally worthless. The general plan of a lot of third-party warranties is to hold the customer off until the warranty expires, and then deny it. If this was an extended warranty through the Rex store, then consider talking to a lawyer as soon as possible. One letter from an attorney may be all it takes. Or even the threat of going to an attorney is enough some times. It is a legally binding agreement that expires, so once it is up, they will almost certainly deny your claim.
Almost all extended warranties have a time frame for repair, and more specifically replacement! If they cannot repair the TV within a certain amount of time, then they should replace it.
probaly control bd problem ..call any way to get history started also may consider extended warranty from where you purchased it some other warranty company control may finally go after warranty expires and and extended one would help avoid problems getting coverage for a problem that may be present during original warranty..ever tried convincing company to repair something that was faulty to begin with??