I bought this tv in 2002 and have had many service calls on it. Now the warranty has expired and the briteness has been getting worse. I have turned the briteness up all the way to 90 just to be able to still watch it but even this makes it hard to see anything dark. Please help! Thanks!
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Consumer Electronics Technical Dept.
GE sold out to:
P.O. Box 671988
Marietta, GA 30006-0034
I called this company Friday, Aug 29th. After you give all of your info about this fire hazard tv, they will give you a "Case Number" and a Senior Agent will contact you. Good luck to all of you have these terrible tv's. Please leave comments on this site so we will all know the outcome on this fire hazard tv, whether it will be recalled, money refunded or?
There is not a Service code to Enter into convergence on this set , on convergence board there is a switch on the very front of board WITH set on press and hold 3secs you should see convergence Pattern Appear after you release button. From the Front of TV remove Bottom cover then you will be able to see whole chassis,and the Little Blue contact switch.on same board you replaced ICs.
All too often, extended and third party warranties are not honored as they should be. Some are even totally worthless. The general plan of a lot of third-party warranties is to hold the customer off until the warranty expires, and then deny it. If this was an extended warranty through the Rex store, then consider talking to a lawyer as soon as possible. One letter from an attorney may be all it takes. Or even the threat of going to an attorney is enough some times. It is a legally binding agreement that expires, so once it is up, they will almost certainly deny your claim.
Almost all extended warranties have a time frame for repair, and more specifically replacement! If they cannot repair the TV within a certain amount of time, then they should replace it.
could be one or more of three things.
1.could be the crt itself.(sony had a bad bunch of crts for this model)
2.could be the vertical ic on crt board.
3.could be the focus block
in my experience solutions 2 and 3 are more common....
i founfd this, it could be the problem.
Symptom: NO VIDEO
Cause: Found L306 was open. B+ to pins 21,22 of PFC2 at the FC.
find L306, will be hard to find with all the boards, but L306 is a coil. if you can find it use a multimeter to see if it's open.
450 sound slightly high but if you have a service call or pickup & delivery it might be right. hopefully you find the coil bad.