Question about Bose (321GS) System

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Re: GS series II, without audio

Re: Bose 3-2-1 GS II

Everything works fine except I cannot hear anything.
I initially set the system up to the front input group on the TV and everything worked. I then moved it to what was to be its permanent location and now it has no sound, just images.
I have tried moving it back to the front jacks and unplugging the system completely, waiting , and rebooting.... no luck.

Help Please
Ted
mtdorsey@starpower.net exactly the same problem - just moved my system from one room to another - was working perfectly, now no sound on tv - dvd/cd/tuner all work fine.

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  • bigdogbites Jun 27, 2008

    I just bought a 321 today and hooked it up.  Got picture just fine but no sound.  At first the speakers made a a light clicking sound kind of like in might have pugged the plug into the wrong hole. But there isnt anyway to do that with these speakers...  Ive had other bose speakers for 15 years without one problem I buy these and can't get them to work....

  • levelfours Dec 17, 2008

    System more frequently has no TV sound when I turn it on. Sometimes unplugging it so it can reset itself works and sometimes it does not. Unit is 4 years old. The problem appears to be getting worse.

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Hi have a nice day!

Posted on Mar 09, 2008

  • Kleanthis Mavropoulos
    Kleanthis Mavropoulos Mar 09, 2008

    you need to bring the head unit and the bassbox back to bose for service or repair.

    it is a problem with the powering up of the amp module, and could be caused by the control circuit in the head unit or a problem in the amp, which has a slow ramp function to prevent louds bangs and pos at start up.

    in that case i would guess the latter is faulty, i would guess it is also a warranty repair for bose too.

    Good Luck

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1 Answer

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I have a sony PS3 and a Bose 321 gs series 2 sound system... how do i connect them to my Phillips 52pfl7403d/f7? I can get the PS3 connected just fine but I cannot figure out how to get the audio to play...


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PCM 2.0


I had the same problem with my 321 system. The fix is in the cable box settings. You want to change the Digital Out on the cable box..my choices were HDMI....Dolby Digital..and None. Choose Dolby Digital and it will show up on your Bose 321 display. I also have my cable box connected to my bose system via optical digital cable...and a digital coaxel cable from my dvr to my bose. Change that output setting on my cable box took care of the PCM 2.0 problem for me.

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