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Help!Need This Fixed!!

Our in the countr above the oven microwave motor ust stopped working.Clock works though.Less than 2 years old.

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If the motor alone has stopped working, you can remove the motor and test it. Most...unless labeled as such... are run at mains voltage. Use care and try that. If not working on the mains voltage, find out why you are not getting that voltage locally in the machine. Does the unit heat the food? If not, you may have an issue with the thermal overload sensor. It is black, about 10 mm in diameter and 5 mm thick...two wires coming out. Generally, it is mounted in the keyboard/power supply area against the wall of the cavity. If it is open, no power.

Posted on Mar 10, 2008

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Microwave stopped working


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If yours is new, it may still be under warranty. If not, there are places that specialize in fixing microwave ovens.
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Since it's less than one year old, it should be fully covered under warranty. I'd suggest contacting the manufacturer to get it fixed free.

Their contact information will be in your owner's manual.

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Dec 05, 2008 | Kenmore 63682 / 63684 / 63689 Microwave...

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The first thing I would suggest is a hard reset. Unplug the unit for a minute or so. Then plug it back in, set the clock and try again.

If you still have trouble, since it's less than one year old, it should be fully covered under warranty. I'd suggest contacting the manufacturer to get it fixed free.

You can find your nearest Maytag-authorized servicer here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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Hi, My new Whirlpool microwave oven's turntable stopped working after a few weeks. It was installed in June, 2008. I called last week and a service rep. advised me to unplug and restart after 10...


Since it's less than one year old, it should be fully covered under warranty.

I'd suggest contacting Whirlpool customer service here to get it fixed free under warranty.

I'd say the motor or coupler has failed.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Aug 06, 2008 | Whirlpool Microwave Ovens

1 Answer

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The first thing to try is a "hard reset". Unplug it from the power line for a minute, plug it back in, set the clock, then try again.

If it's less than a year old, it's still under warranty, and they can tell by the serial number & date on the label that it's sunder warranty.

I would contact GE to get it fixed free. GE Customer Service is here.

We're happy to help and we appreciate your thoughtful rating of our answer.

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