Question about SanDisk Sansa Clip MP3 Player

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Help with Sansa 2gb MP3 Player

I just bought my MP3 player and downloaded my music, charged the battery fully and it played for about 1hour. Now the display screen won't work, and I can't view anything? I think I can still turn it off and on because the blue light comes on when I hold the power button up, then wait a min then hold it up again the blue light goes off. But I don't understand why the display isn't working anymore? Then I thought maybe the battery wasn't fully charged so I hook it back up to the computer. Now the computer tells me no divice attached? Whats up with this, any advise??? Please Help

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Get firmware update and then restart your computer:

Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx

Posted on Mar 17, 2008

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When i connect my sansa clip 2gb it will not charge. it say connected and then goes off. I thought it was charging but when i checked it the battery had died what do you suggest i do to get it working...


Hi,
Check for the following:

USB Cable 
Make sure that the USB cable is properly plugged in and use the original cable. 

Computer in Hibernation mode 
Make sure the computer isn’t entering hibernate or sleep mode while the device is connected.  The computer must be on in order to charge your player. 

USB Port 2.0 
Make sure the player is connected USB 2.0 port (1.1 occasionally causes charging problems). 

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Try plugging in different USB port (i.e. USB port in the back of the computer); sometimes the front USB ports have problem charging up the device. 

Battery 
Make sure the battery is fully charged.  It takes approximately 3 hours to fully charge the battery. 

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Make sure to update firmware by downloading and installing the Sansa Firmware Updater

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First you Have to make sure you have a sacure and strong connection with you computer then it will work. i had the same problems when i first bought the sansa

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