Question about Compaq Presario 5000 PC Desktop

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Computer do i need a disc if i put my computer back to factiory settings

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What operating system are you using? If it's Windows Vista, more than likely you have a portion of your hard drive partioned for a system restore. If this is the case, you should be able to reboot, pressing F11 when the computer comes back on. From this point, you can choose to restore the system or recover the factory settings. This will, of course, erase all the programs you have put on since you purchased the computer, and all the information you have saved will be gone. If you don't need to do this, you might consider restoring to an earlier time which will not effect your programs or saved info.

Posted on Mar 09, 2008

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Hmmm..interesting question..compaq always makes this an unusual issue. I'd say you'd need the restore disk, yes. You might find them through this link, but you'll need to do some digging, methinks.

Posted on Mar 09, 2008

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4 Answers

Gateway zx4351 operating system missing


When did you get this Gateway? Where did you get it? I assume you mean that it has no OS, cause Gateway does NOT make an operating System. Need more details, please!

Nov 08, 2014 | Computers & Internet

1 Answer

What's your problem?how do i set my old computer to factor settings


you will need to put the windows disc into the cdrom drive, and set the bios so it boots from cdrom first,
if you didnt get a windows disc you should have been asked to make a recovery disc when you first bought the pc, and same procedure with setting bios.

Jun 20, 2012 | Computers & Internet

1 Answer

How do I fix error codes pxe-e61 and pxe-mof


The fix will depend on exactly what is wrong. The messages mean that your computer can't read the hard disc and find a boot OS. The drive may have failed, the cable might be loose, or the MBR (masterboot record) is bad.

First make sure that you do not have a CD/DVD in your optical drive, a floppy in your 3.5" drive or an external hard drive attached to one of the USB ports. (The computer may be trying to boot to one of them.)

Next press F2 when you turn on the computer (press repeatedly). This will let you enter the BIOS to set the disc boot order. (Check that the hard disk is listed first. This also indicates that the computer sees a hard drive in the machine.) If you get the error message again, try the entire procedure again from turning on the computer.

Next try using the appropriate Windows install/update disc to repair your system.(The Dell 4600 came with XP and you need the correct SP on the disc. If you kept up on the updates, it should be SP3.) Put the CD in the optical drive then restart the computer. Press F12 repeatedly to get the boot selection menu. (The same repeat routine may be needed if you miss the timing.) Use this disk to enter the Recovery Console and attempt to repair the Master Boot record.

Use the directions here: http://support.dell.com/support/edocs/systems/dim4600/en/4600i/sm/index.htm to check if the cable is connected properly. You will need to open the case.
This Dell came with an IDE hard drive. These often have a jumper that indicates the boot order. The jumper must be set to master or cable select and be attached at the master position on the IDE cable. This is the connection at the very end of the cable. The IDE cable can come loose from the motherboard, as well. You can also try a different cable.

The final option is to replace the hard disc. Unplug the old hard drive from the IDE cable first. You'll need the Windows install disc and then to reinstall all of your drivers and programs. Move the bad disc to the slave position on the IDE cable. See if you can salvage any of your files from the hard drive. (Sometimes, putting the drive in a ziploc bag and placing it in the freezer for several days will let you read the disk when you put it back in the computer.)

I hope this helps.

Cindy Wells

May 03, 2012 | Dell Dimension 4600 PC Desktop

1 Answer

I need to no how to set back to factory settings


Reformatting as per new system.

From what you say I presume you wish to put it back to when you bought it. If so, boot your computer and go into the Bios, select default settings.
Re boot your computer with your system disc in the DVD drive and when the menu asks whether you want to install a fres system and format, select that.
When your new system is installed, go to the manufacturers web site and down load the drivers for your computer then re boot it.
Install Office and any other periferal software that was supplied with the computer and there you have a system installed bare PC.


Nov 04, 2010 | Acer Computers & Internet

1 Answer

How do i reboot ,my laptop offline. internet explorer won't let me online i have viruses


Before you worry about restoring your computer, see if you can clean up the trouble. From another computer, download MalwareBytes' Anti-Malware (the free version) and put it on a flash drive. Install it in your computer and run a full scan. This is a very effective program, updated continuously as new bad software comes along, and is the first thing I try when someone calls me for help.

If MBAM doesn't fix it, you can try another program called ComboFix. You can get it here. (A tutorial and download link is here at BleepingComputer.com, a good site for getting information and help on computer troubles.)

If you need to restore your computer (you said "reboot", but I assume you mean "restore", which puts the original factory software image back on), you'll need the manufacturer's recovery disc or discs. Older computers usually came with a set, but most newer computers no longer have the discs included. Since CD or DVD writers are standard equipment, the manufacturer provides a utility program that lets you make your own recovery discs after you set up the computer. This is a step many people ignore, however. If you don't have a recovery set, you might be able to purchase one from the manufacturer, or you can install a fresh copy of Windows yourself.

Try MBAM first, then ComboFix if necessary. Chances are very good that this will get your computer going again. Good luck, and thanks for using Fixya!

Oct 17, 2010 | Computers & Internet

1 Answer

No disc.how to reset to factory setting


No problem - there are a couple options.
1. Install a new copy of Windows. You can buy this from any computer store, even Target will have this. Once you put the disc in it will walk you through reinstalling Windows which will erase everything and bring it back to a "new" state.
2. Contact Dell to see if they can send/sell you the recovery disc that will restore your computer back to factory settings. You can reach Dell by visiting http://support.dell.com/.
Thanks!

Aug 23, 2010 | Dell Computers & Internet

2 Answers

I purchased a restart/restore disc for my emachine two weeks ago i recieved it some time last week and come to find out that it dosnt work, i took it to best buy geek squad and the put in a disc of their...


Was the Geek Squad's disc being detected? Or did you just take them your disc to see if they could get a computer to recognize it? If not, then you may just need to change some settings at Boot for your computer to start booting from your restore disc. I've never personally dealt with the Geek Squad, but I would not just take their word for something. I've had several people very unhappy with the outcome of letting them service their computers. I've talked to other people who were very happy with the Geek Squad service. Try taking your disc to a local computer shop and ask them if they can put the disc in their computer to see if it is a functioning Restore Disc. MADHATTER COMPUTERS

Mar 22, 2010 | E-Machines eMachines Desktop PC

1 Answer

Restore to factory settings from recovery disc


ok providing you have a restore disk here are the steps that you need to take
first thing is that you have to start the computer and (depending which computer you have) hold the f12 key it will show which you would like to boot first menu (make sure your vista disk is in) goto boot cdrom fist follow instructions this should get you back in to reformat and reloading vista

Dec 10, 2009 | ASUS Essentio Desktop with Intel Pentium...

3 Answers

Acer aspire not loading to windows


Hi,

If you have recovery disc or back up disc put it in and restart the PC and start tapping the F12 key until at the Acer splash screen, you should get now see your boot order, now use your up and down cursor key to highlight the CD/DVD drive and then press enter, this will now start the recovery disc that you put in, just follow the on-screen instructions.

If you don't have a disc, restart the PC and at the Acer splash screen start tapping the ALT+F10 or just F10 and if you have a recovery partition on your hardrive then the recovery program will start up, just follow the on-screen instructions.

Thanks

Sep 09, 2009 | Acer Aspire T135 PC Desktop

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