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Could be interference from a wireless device using the same frequency. Locate any other wireless keyboard/mice from the vacinity and try it again. Also, push the connect button on the bottom of the keyboard and see if that helps. Also make sure the base station of the keyboard is close enough to the keyboard/mouse.
almost every wireless keyboard / mouse has a connect button somewhere. its located on the bottom or on the side. what you need to do is to press and hold on the connect button to synch the device with the transmitter connected to the computer. if the transmitter on the computer has a connect button you might need to press them both at the same time. do the same if the wireless mouse stops working.