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We have a brand new Xbox 360 and were playing a brand new rock band--it was going fine. All of a sudden the screen changed to disk unreadable and it continues to be unreadable. HELP!

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Apparently the console cannot be used in a vertical position--upright. It scratches the disk that way. The store manager knew of the problem when we tried to return the disk. He gave us a very hard time but finally exchanged the disk.

Posted on Mar 10, 2008

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Clean the disk. If the disk is perfect take the xbox back to the shop for warranty repairs. Its mostlikey faulty dvd reader.

Posted on Mar 09, 2008

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