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We have a brand new Xbox 360 and were playing a brand new rock band--it was going fine. All of a sudden the screen changed to disk unreadable and it continues to be unreadable. HELP!

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Apparently the console cannot be used in a vertical position--upright. It scratches the disk that way. The store manager knew of the problem when we tried to return the disk. He gave us a very hard time but finally exchanged the disk.

Posted on Mar 10, 2008

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Clean the disk. If the disk is perfect take the xbox back to the shop for warranty repairs. Its mostlikey faulty dvd reader.

Posted on Mar 09, 2008

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1 Answer

Xbox 360 can't read perfectly fine games


find out which dvd drive you have, hitachi, samsung, phillips, etc...then buy a 20 dollar replacement same brand, switch the little green board from yours to the new one, new drive no errors...hope it helps...

Apr 06, 2010 | Microsoft Xbox 360 Console

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It will read some disks but not all disks and the ones it readds i try to play latter and it dont read


i had this problem with my xbox and its due to either the laser or the magnet within the disc drive that holds the disc in place. the magnet may have come loose which mean u can either open the drive up to try and reposition it, or replace the drive all together. my suggestion would be to send the xbox to microsoft if under warranty or send it to a third party company to see if they can fix it. buying a new drive for your xbox involves some very complex firmware flashing which is not advised

Jun 02, 2009 | Microsoft Xbox 360 Console

1 Answer

Games unreadable for xbox 360


Sorry but it sounds like you need the drive replaced. We offer the lowest prices available for this type of service. Email us with drive type for free estimate. xbox360fixer@verizon.net

Jan 27, 2009 | Microsoft Xbox 360 Console

1 Answer

Xbox scratching disc


http://youtube.com/watch?v=rlQYkaXv8RU
Their is a lawsuit going on about this.
You will have to mail out your 360 for a new one.
It won't cost anything, but you wont have a 360 for a week.
Hope this Helped.

Jul 12, 2008 | Microsoft Xbox 360 Console

2 Answers

Xbox 360 Rock Band is not recognized by Xbox


i think tech support will help if all else fails, but i think you need to complain and get a new disc...

May 14, 2008 | Microsoft Xbox 360 Console

1 Answer

XBOX 360 ASSESINS CREED UNREADABLE DISK


I do believe its a problem with the disk. The disk may not be scratched or anything but it could possibly something internally wrong with it. I'd take the disk back and exchange it. Hope this helped! Have a great day!

Nov 29, 2007 | Microsoft Xbox 360 Console

2 Answers

XBox 360


i have the same problem but i just bought a brand new xbox 360 dvd rom and i get the same thing and my old drive just says unreadable disk.....and the game halo 3 is brand new..... you think it could be the motherboard? i hope not

Nov 07, 2007 | Microsoft Xbox 360 Console

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