The problem with this model is the filter frame that the foam sits in. There was originally no gasket around it which allowed fine dust to get through to the motor and build up making the motor extremely loud. Eureka is aware of the problem and does extend the warranty on the motor only for 2 years
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Re: vauum and loud noise
Euther you have a clogged hose or the dirt inlet by the brush roll is clogged, or the motor is bad, But if you have only used it 4 times, and you bought it new, it should have a years warranty on it. Take it to a warranty shop to have it repaired under warranty.
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It's clogged! Many so-called "environmentally friendly" vacuum cleaners have multiple stage filters; the usual configuration is a standard filter followed by a HEPA filter or equivalent. Standard filters can be a paper bag or a bagless, removable container. From time to time, the secondary filter will get clogged, so it doesn't matter whether you change the bag or empty the container, performance will not improve. If you have access to compressed air, try removing the secondary filter and blowing it clean with a high pressure air nozzle. If that doesn't work, check the hose to make sure it's clear. If you are using a rug beater attachment, make sure it has not clogged at its inlet.
Hi there SmartAlec from NelsonVacuums.com.au here. Often when an upright is making a rattling noise it can be something caught in the roller and every time the brush turns it knocks against the body and since it turns really fast it can sound quite bad. Take the roller out and clean inside that area and see if that helps. Hope it does. Happy Vacuuming :)
I have the same vacuum - it's a clog in the brush area, or where the hose connects to the base. Unhook the hose, like you're going to use a tool. Lay the vacuum flat, so you can stick something in the plastic tube (at the base where you disconnected the hose) without the awkward angle. I use a dryer vent cleaner, but you could probably use a wire hanger. Push through until it comes out through the brush area...should fix your problem.