Question about Kodak EASYSHARE 5100 All-In-One Printer
Printer will not accept the new ink cartridge. It still reads as though the old cartridge is still in Jan
The version of firmware you originally had on the printer when you
changed the ink cartridge was bad. There is a known issue that when you
put in a new ink cartridge when the printer is in the error state
EMPTY. REPLACE COLOR INK CARTRIDGE" the unit writes that value to the
new ink cartridge so you will continue to have that error.
So to fix your problem Open the access door and Remove the ink cartridges. Then download and install the new Firmware. Heres the link.
Kodak AiO 5300 Firmware
Then sadly you have to go get another new ink tank and install it.
If you can get through to kodak you should request reimbursement of some sort like a free set of ink tanks.
I hope this helps
Posted on Mar 10, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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