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Went to rummage sale picked up toshiba 2515cds laptop for fifty cent problem is worksttion locked and no code can i go around it?

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  • justus248 Mar 08, 2008

    Thanks for ans so soon I will try and let you know

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Sure..re format the drive with a new windows installation disk. YOu'll most likely want to do that anyway

Posted on Mar 08, 2008

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I bought a compaq laptop at a church rummage sale. I went and got a charging cord start sit up it works just has a user lock codes how do I get rid of that so I can use it?


ok we finally get the model
"Cq61 420us" made 2009, not too old.
I cant see your screen to be sure where it is locked. this PC has UEFI technology
and as such and turned on , only HP can unlock this device.


the exact message seen is not stated
"user lock codes" bios or windows locked?
do you see the windows login screen at all?
now we go to HP, they own COmpaq.100%
and ask

HP has a support page

https://support.hp.com/us-en/product/compaq-presario-cq61-400-notebook-pc-series/4074240/model/4121168/manuals


ask HP.com how to reset it.
there is a way, but fixya is NOT HP.Com
sorry, we are not HP.

ask here

https://h30434.www3.hp.com/t5/forums/searchpage/tab/message?q=Cq61+420us&collapse_discussion=true



see others asking there?
sure.

did you do the HP long reset first?
battery large out
then line cord off
push power on for 30 seconds
release.
not use just AC power , as the 9 year old battery will be bad, and worse shorted.
leave the huge battery out for now. run on AC>
then tell the helper all words on the screen
all logos. all graphics seen there,
even if the w7 log on screen shows.
then we can proceed.

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