Question about Samsung CLP-600N Laser Printer

3 Answers

Printer won't stop jamming

Printer is folding and ripping paper leaving about 20% of the page (one corner) in the feed area and folding the remainder. Everything is cleared, but it won't stop jamming.

It jams with fresh paper, paper from the left had feeder, one sheet, multiple sheets in the tray or feeder.

We've only printed about 5-7000 sheets so far.
Have not tried powercycling the printer yet.

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  • 1 more comment 
  • jctank Mar 11, 2008

    My wife didn't tell me where the torn paper was hiding. Once I learned that I had to figure out what to remove to get to it.

    See the picture below.

  • Anonymous Mar 27, 2014

    doesn't print but blank paper has fold in center with paper jam area 1 error

  • Anonymous Mar 27, 2014

    paper folded in center blank without print job completed

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This is a "feature" according to Samsung, typically happens when you dont have the same size of paper in the tray that your sowftware tells it to print on i.e. your print page screen says print on letter but you have 11x14 in the tray. I spent an hour on the phone with them about this - their answer was to check the paper is correct before printing. Personally it's a design flaw that stops the print job in it's tracks when it doesn't detect the end of the page where it would expect it rather than continuing the page through the printer. The fallout from this is you have to open the side and remove the paper which is nosmall feat given the tension on the rollers, I fear one time I pull too hard I'm going to damage another component as it releases :-( KW

Posted on Apr 11, 2008

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This is a "feature" according to Samsung, typically happens when you dont have the same size of paper in the tray that your sowftware tells it to print on i.e. your print page screen says print on letter but you have 11x14 in the tray. I spent an hour on the phone with them about this - their answer was to check the paper is correct before printing. Personally it's a design flaw that stops the print job in it's tracks when it doesn't detect the end of the page where it would expect it rather than continuing the page through the printer. The fallout from this is you have to open the side and remove the paper which is nosmall feat given the tension on the rollers, I fear one time I pull too hard I'm going to damage another component as it releases :-( KW

Posted on Apr 11, 2008

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Sounds like your printer wants to form it's own three piece band(kidding here).

sounds like you rollers are dirty or have something on one or both of them..like tires on a slippery road, these need to be clean and dry.

Posted on Mar 08, 2008

  • Patrick Michaels
    Patrick Michaels Mar 11, 2008

    well..if it's not going print, maybe you can take it to the local club, since it likes jamming so much, eh?

  • cpayne234721 Dec 21, 2010

    how do i clean the rollers?

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Tip

Steps to clear paper jam.


Please perform the below steps.

1. Switch off the printer and disconnect the power supply. Allow any residual charge inside the all-in-one printer to dissipate before putting your hands or any metal tools inside the chassis.

2.
Pin down the exact location of the jam. The 3 hot spots for a jam are before a sheet completely leaves the paper tray, anywhere between the feed tray and print carriage or between the print carriage and output tray.

3.
Take off the front paper tray if the sheet jammed while still in the front area of the printer. If here, you should be able to see most of the paper.

4.
Pull the sheet with both hands and steady pressure. Do not tug as you might rip the paper, leaving a piece deeper inside the machine.

5.
Open the back panel to reach paper jammed between the feed-tray area and print carriage. Carefully remove the jammed paper.

6.
Use the carriage access door to get at a jam further inside the printer. You may need to remove the print carriage to get to the jam.

7.
Replace all parts and return any access panels to their closed and locked positions. Plug your printer back in and flip the power switch.

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