Question about RIM BlackBerry Curve 8310 Smartphone

2 Answers

No call log or text messages....

I am having a problem with my phone. I know it is a particular setting problem because it has happened before but the Representative who helped me is not in today. The problem that I am having is that texts messages are not even appearing, yet I know some of my friends have text me and all of my old texts that were in my log have disappeared. Plus, my call log has disappeared and if someone calls me and doesn't leave a message, I have no idea who called. It will tell me I missed a call but when I go into the call log there is nothing. I think the setting that needs to be changed has something to do with the call log and texts needing to be saved to my media card. Do you know anything about this? Can you help me?

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  • 4 more comments 
  • Anonymous Apr 23, 2008

    Having same problem with Blackberry Pearl!

  • nitenock Apr 29, 2008

    All my text messages and all my calendar appointments disappeared off my Blackberry Curve today.

  • Anonymous Aug 05, 2008

    call log dissapears after recieving any calls

  • Anonymous Dec 05, 2008

    i have the same issue - but i  still get my email. It is weird

  • Anonymous Dec 05, 2008

    I have the same exact problem

  • Anonymous Dec 06, 2008

    i need help!!

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2 Answers

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I know the pearl will clear your call log and sms histor when it has no free memory.. if you go to status screen ti will tell you you have plenty of memory available.. but what its not telling you is that you probably have about 1/4th of that "saved" for filed pics and what not.. you need to go into your settings and set the "savewd" memory to a smaller amount. This will resolve the issue if not you may need to reinstall your OS on the device. " I work for ATT mobility in tech support "

Posted on May 09, 2008

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Go to 'settings/options'
click 'menu' key, make sure that 'display all' is 'checked'
go back to main screen and you'll find the folder there (greyish)
position curser on folder icon and click menu key
make sure that there is a 'check mark' on
display all and
'hide' is unchecked

Posted on Aug 22, 2008

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