Question about Brother FAX-575 Plain Paper Thermal

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I have problem with a quality of fax

When I transmit a fax whoever is a reciever has black vertical lines 4" wide on the left. I have "Brother" 625. Thanks

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Make a COPY and see how the copy comes out. If you see the same black vertical lines that other people are seeing, then you probably have something like whiteout on the scan glass.
Open the fax top cover where you feed your originals, and then look inside for a piece of glass about 10" long by 1/2" wide. Then I would try cleaning the glass with rubbing alcohol and also go over it again with windex.
After cleaning the glass, try making another copy to see if it has improved. If it has, but still has more lines, then try re cleaning the glass.
Hope this helps.
Good luck.
Mac

Posted on Mar 08, 2008

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