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HP Pavilion dv2000

I cant get my laptop to play DVD's It will play the sound but only shows a white screen for the video. How can i fix this?

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What software are you using? What speed is your processor and what version of Windows are you using? I need more information.

Posted on Mar 08, 2008

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Need more info on the laptop .. make, model #
Did it play dvds before or is this first attempt? What program are you using to view the videos? Windows Media Player vers. x?

Posted on Mar 08, 2008

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I have a hp laptop. was on line and screen went black. and will not show again. it strats up sounds but black screen.what do i do


1) Do you have a VGA monitor that you can use for an external monitor?
{VGA monitor is also referred to as a CRT monitor. Looks like a small TV}

The back of the laptop, or side, has a VGA port. The VGA monitor is plugged into it.
{Laptop off}
Then the VGA monitor is turned on, and allowed to 'come to life'.

Now turn on the laptop. Press the Fn key down on the keyboard, and hold it down.
Now press the Monitor toggle over key.
Since you did not state the HP laptop Model Name, and Model Number, I can only give you generic guidance on this.

The monitor toggle over key has a monitor screen symbol on it. It will be one of the F keys.

(It's an External Monitor toggle key.
Press it one time and the display toggles over to an external monitor.
Press it again, and both the laptop LCD screen, and the external monitor have a display on them.
Press it once more, and the display goes back to the laptop's LCD screen )

If display shows up on the external monitor, you have a problem with the display of the laptop.

Primer:
An LCD screen cannot produce enough light by itself. It needs an additional light source.
A Backlight is used as an additional light source.

A Backlight is a CCFL.
Cold Cathode Fluorescent Lamp {Bulb}
Similar to the fluorescent lighting used in homes and businesses, but on a MUCH smaller scale.

{Average Backlight is 3 to 5 inches long, and half the diameter of a No.2 pencil.
The Backlight is located on one edge of the LCD screen}

An Inverter is used to provide power for the LCD screen, and the Backlight.

90 percent of the time the problem is the Inverter.

Inverters are relatively cheap, and if I knew the Model Name, and Model Number of your HP laptop, I could give you a link to HP Support where you could download the Service Manual for free.

This way you would have a manual to show, and detail how to replace the Inverter, and I could guide you.

I could also give links for your perusal for Inverters.

There is one more thing however.

HP Pavilion DV2000, DV6000, and DV9000 series laptops, have a graphics chip overheating problem.
The laptop comes on, the blue indicator LED lights light up, but the LCD screen is black.

This video explains why, shows a solution to fixing the problem, and details out a lot more than I am privileged to state here,

http://www.youtube.com/watch?v=bnkQNmKauEc

Have further questions regarding any of the above, please state in a Comment.
(Believe upper right of your page)

Regards,
joecoolvette

Dec 02, 2010 | PC Desktops

1 Answer

When I turn on my HP Pavillion dv6000 it starts up but when it gets to the screen where you type in your password its black with the cursor on it.


marissalynn5, use the Restoration Disk, and choose Non-Destructive Installation when asked. (Repair)

If you do Not have the Restoration Disk (CD);

In the USA the disk is free. The shipping and handling is not.
$17 for a 5 to 7 day ship. $24 for a 2 to 3 day ship.

Call HP Support's toll-free phone number 1-800-474-6836.
24 hours a day, 7 days a week.

Tell the representative that you need the Restoration Disk.
The representative may ask for the Product Number, or the Serial Number.

This is on the Bottom of the laptop in the white Service Tag.
P/N = Product Number
S/N = Serial Number

Turn the laptop on, install the disk in the DVD optical drive, close the drive tray. Perform the above.

If you are not in the USA, here is HP Support Worldwide contact information,

http://welcome.hp.com/country/us/en/wwcontact_us.html

[ If I may. If you are not in the USA, and obtain the Restoration Disk, may I ask how support treated you, and the cost of shipping of the disk? Was the disk free? ]

If using the Restoration Disk does not cure the problem, then I have bad news.

The HP Pavilion dv2000 series, Pavilion dv6000 series, and dv9000 series, have an inherent problem with the graphics chip.

This video explains the problem, and the repair, and possible warranty work by HP,

http://www.youtube.com/watch?v=bnkQNmKauEc

Dec 02, 2010 | PC Desktops

1 Answer

My hp pavilion dv2000 screen will not come on. all led lights work but screen will only stay blank. What do I do?


Suggest you check first for damage to the Display Cable, before going further.

This is HP Support, the support page for the HP Pavilion dv2000 series laptops, and the Manuals download page,

http://h10025.www1.hp.com/ewfrf/wc/manualCategory?lc=en&dlc=en&cc=us&lang=en&product=1817074&

Left-click on the first file name -
HP Pavilion dv2000 Notebook PC Maintenance and Service Guide.

After you click on the above PDF file name, you may not see anything happening for up to 30 seconds. The file is downloading in the background.
(For a test I downloaded it just now. Took almost 40 seconds with a medium speed DSL connection)

Don't know if you are familiar with PDF files. If so disregard the following.

Suggest you view the file at the 100% view. You can enlarge the view later anytime you wish.
At the top header is a Zoom In icon, and a Zoom Out icon.
Zoom In +
Zoom Out -

To the left is the Bookmarks menu.
By default it opens to the main heading - Maintenance and Service Guide.
Left-click on the + sign to the left of Maintenance and Service Guide.

Scroll down the sub-headings, and left-click on the + sign to the left of -
Removal and Replacement Procedures.

Now scroll down, and left-click on -
5.12 Display Assembly

You're on Page 145.
Use the blue Down Arrow in the top heading, and scroll down to Page 146.
I want you to view the Display Cable, item number 1.

Enlarge the illustration.
Scroll the page up a little for better clarity of the Display Cable.

The number 1 is pointing to the male connector on the end of the Display Cable, that plugs into the motherboard.
It is shown unplugged from the female (White) connector on the motherboard.

The Display Cable connects to the motherboard, and then routes to the LCD Display screen via right by one of the hinges. (Left Hinge)

Opening, and closing the laptop can cause the Display Cable to become partially disconnected from the motherboard.

The area the cable routes through, may cause damage to the cable over time. Generally the damage is visual enough to see.
Sometimes the cable is stretched, and the damage is not readily apparent.

The tiny wires inside that cable's sheath can be stretched far enough to break, and the outside sheath will show no apparent damage.
Fun stuff, huh?

Most of the time however, the male connection on the motherboard, has become partially disconnected.

To access the Display Cable:

1) Remove all power to the laptop.
Remove the AC adapter (Charger), and the Battery.

2) Lay the laptop on a table, push the LCD display assembly until it is laying flat on the table.

3) Remove the Keyboard.
(Page 137)

4) Remove the Switch Cover.
(Page 141)


I await your reply (Via a Comment) after you have opened the laptop, and diagnosed whether you have a Display Cable partially disconnected, or damaged, or no apparent damage is visible.

[ You may have to remove the Display Bezel from the Display Assembly, and look at the connection of the Display Cable going to the Inverter.
Pages 148-149, and 152 ]

Oct 09, 2010 | PC Desktops

1 Answer

No fullscreen support in my laptop


full screen mode just on the tft screen or to an external device ie a projector or monitor or what exactly ?

Also are there any options in the bios of the laptop to enable full screen mode or if you update the graphics card drivers does that help ?

Apr 14, 2009 | PC Desktops

1 Answer

Cant play says file not supported


I know this is going to sound strange but, are you sure that the drive is a DVD drive and not a CD? The pavilion 511 ships stock without a DVD drive.

If you are sure you have a DVD drive it is possible that it is a codec problem. You can download a comprehensive codec pack here: http://www.codecguide.com/download_kl.htm

Feb 04, 2009 | HP PC Desktops

1 Answer

Hi when i try to play a video game the screen goes black


You might need to update the graphics chipset for your motherboard. Go to the computer manufacturer's website and download the latest graphics driver and this will fix your problem.

Click here to go to HP

Dec 22, 2008 | HP Pavilion a705w PC Desktop

2 Answers

I have a dv2000 pavilion laptop. When I turn it on it beeps 3 times. One long two short and then nothing. The screen is blank


Hi

Its graphics card faliure try to get the motherboard and replaced it today or send it to HP.

Jyo

Jun 19, 2008 | PC Desktops

1 Answer

LAPTOP HP PAVILION DV2000 problem


Hello!

That beeps indicated that there is a problem in the video Graphics adapter and in the memory.

try remove and clean the memory and then fix it back, im sure that would resolve your problems. however if this not solve then your should replace the memory.

If affraid to do so, then maybe let the repairman do it for you.

fixya!

best regards, melnavz

Feb 29, 2008 | PC Desktops

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