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Just got new PC. Need to install High-speed scanner (Canon DR-5080C SCSI). Installed SCSI card, booted up, Windows XP detected new hardware, wizard couldn't find driver even on the mfgrs OEM setup disk. Downloaded therightdriver.exe file from Canon, expanded it, pointed wizard to it, couldn't find driver. Device Manager says device is working properly, it just doesn't have a driver. Installation from OEM Setup file appears to work (shows no errors), but still no driver. Readme on OEM disk does not indicate XP. Downloaded file (exe installation file)says for XP. Device can't be found in control panel "Scanners and Cameras". What the heck am I missing?

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Did install the drivers for the SCSI card itself? Not sure what system you are using .. need more info.

Posted on Mar 08, 2008

  • TERRI RODDEN
    TERRI RODDEN Mar 08, 2008

    If you are using windows 2000 or windows xp the drivers should install themselves automatically for the SCSI card, but do a reboot after adding the SCSI card before attaching and trying to install the Canon device. After reboot run the set up cd.

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Hello Thank for your cooperation with us, but I have a problem after the definition of a canon scanner dr-3060 has not been identified and demonstrated a lack of scsi Did not find it from the CD and...


I am very well versed in Canon scanners with many years of experience on them so I hope my advice helps you out. With any canon scanner that uses SCSI only 3 things can go wrong with them. First I would check the SCSI cable so see if the the connecting heads have pulled away from the cable and the tiny wires are exposed. If so one of the wires may be broken. Or possibly a bent pin on the connector. A simple test would be to replace the cable with a good working one. Then try the scanner to see if it will scan.

Second, the SCSI card itself, on boot up while your still in the boot screen you should see something like ADAPTEC SCSI and then some numbers. Or something similar depending on the manufacturer of your SCSI card. That particular scanner uses SCSI II. If you dont see the prompt window on boot up then I would go to item 3 below.

The last thing to try is item 3 and you will need to go into control panel in windows to do that. In control panel I would look device manager and then imaging. Under imaging if you have a yellow question mark your system does not recognize the scanner as being connected to the computer. If you verified that items one and two above are good and functioning correctly then I would disconnect the scanner via the scsi cable from the computer and reload the drivers for the scanner and then rehook up the scsi cable and reboot the computer. Then I would go back to control panel/device manager/imaging to see if the computer now sees the scanner if it does then you are able to scan again. If it does not, and you have confirmed that the SCSI cable and card in the computer are good and working and the drivers are installed correctly. Then it would be safe to say the SCSI port on the scanner is faulty. The scanner will need to be repaired then by a Canon technican.

I hope this helps you out.

Mar 30, 2011 | Canon DR 3060 Path-Through Scanner

1 Answer

Hi got the following error message ... "ScanFile


I have many years repairing canon scanners so here is my suggestion to you.

First does the scanner power up? If so that's eliminates a internal power supply problem.

Second did anyone change the dip-switch settings on the back of the scanner? Ill assume no on that one.

Third when you first boot up your computer do you see a screen when the computer is in boot up mode that says Adaptec SCSI and then a number? If not here is a couple things to check. First I would check the SCSI cable is good. No bent pins in the connector and no exposed wires coming out of the connector. If you can try swapping a good known working cable with the problem scanner. Second try re seating the SCSI card if that doesn't work do you have another card that you know works that you can swap into the problem computer. After swapping the cable first test to see if the scanner scans, then if you replace the card again retest to see if the scanner scans.

Lastly and I have seen this happen, the drivers may get corrupted if new software is installed that relates to scanning. You may want to google DR 3020 drivers that should pull up Canon's web site and reinstall the drivers. Once you install the latest drivers then reboot the computer and test it to see if it now scans.

Im sure one of my suggestions should correct your problem. I hope this helps you out.

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1 Answer

Can not install canon dr=5020 scanner/ installed scsi card then went to canon's site and downlaoded drivers for windows xp-computer asks to add hardward but does not find an "inf" file in the 6...


First ensure that the SCSI card is installed properly. Download DR 5020 drivers from http://software.canon-europe.com/products/0000672.asp and install them. Use CapturePerfect ver 2 or 3 to scan documents. With SCSI based scanners/devices, one should power-on SCSI device first before starting the Computer.
S. Mohan, Chennai, India

Feb 17, 2011 | Canon DR-5020 Path-Through Scanner

1 Answer

Are you able to send me a driver for: Cannon DR 5080C Cannon DR 4010C rgds BT


You can get the correct drivers from Canon for free. Get teh correct one for yoru printer and OS.

Oct 27, 2010 | Canon DR 5080C Path-Through Scanner

1 Answer

SCSI to USB conversion for Film Scanner


SCSI to USB converters are available, but I doubt they will be of much help for you, you'd still need a special driver for your scanner.
Windows 7 Professional, Enterprise, and Ultimate support "XP Mode", essentially a Windows XP environment running in a virtual machine. I'd try to get the SCSI interface card and scanner to run inside the VM as a workaround.

Feb 07, 2010 | Acer ScanWit 2720S Film Scanner

1 Answer

Canon DR-3020 Scanner with Windows XP Pro


Download Dr 3020 drivers for XP from http://software.canon-europe.com/products/0000666.asp
Try connecting the scanner to a diff computer and check if it is okay. Also pls ensure SCSI termination is okay.
S. Mohan

Jul 09, 2009 | Canon DR 3020 Path-Through Scanner

1 Answer

ADAPTEC 2940 SCSI CARD WILL NOT RECOGNIZE CANON DR-5020 SCANNER


. Have you installed DEvice Driver? Download item no 5. in this link http://software.canon-europe.com/products/0000672.asp
This should solve your problem.
S. Mohan, Chennai, India

Apr 02, 2009 | Adaptec 2940UZW ULTRA WIDE SCSI PCI...

1 Answer

P00 Error with no paper jam


See this link:


Look for reference to P00 error

http://74.125.47.132/search?q=cache:CSQKZT0GyBEJ:downloads.canon.com/cpr/software/scanners/5080QRG.pdf+DR-5080C+p00+error&hl=en&ct=clnk&cd=1&gl=us

Jan 23, 2009 | Canon DR 5080C Path-Through Scanner

1 Answer

Getting an Error Message when trying to scan


SCSI devices are detected as the computer is booting. If your scanner was powered on after your computer was already up and running, it may not have been identified by the SCSI card. Try leavinging the scanner connected and powered on and then reboot your computer. Also, the pins on the SCSI cable connectors are easy to bend; inspect the rows of small pins with a flashlight or just try a different cable if you have one.

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1 Answer

CanoScan640P ex


If upgrading an existing PC to Windows XP from an earlier versionof Windows, Canon recommends a "clean install" to ensure reliableoperation of drivers. If a clean install is not possible, it isessential that drivers for your existing Canon Hardware are UNINSTALLEDprior to upgrading to Windows XP. After the installation of Windows XP,the drivers for your Canon Hardware can then be re-installed. Canon has released a software utility to uninstall USB and SCSI Scanner drivers for this purpose. Click here to download this utility.It is recommended to consult our Driver Downloads page and use the latest driver for your product. Canon supports several scanner models with Windows XP. Windows XPsupport is offered for Windows XP Home Edition, and Windows XPProfessional.The following older models are not compatible with Windows XPdue to hardware design: IX-3010, IX-4015, IX-4025, CS 300S, FB310,FB61

Source

Sep 20, 2008 | Canon CanoScan N640P Flatbed Scanner

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