Trackball doesn't move down
Good evening!
If the trackball is not scrolling or even moving in the proper direction this can mean a couple of different things. It is possible that it is just dirty. Yet it is very common that the trackballs can get roughed up over time and a replacement may be necessary. Trackballs are easy to fix and you wont even need to go to your cell phone provider for a replacement (they will probably over charge you, or as you said, ****** you into a new contract).
A few ways to clean the trackball can be:
1. Use something to hold the trackball in place while the other hand uses some sort of rubbing alcohol to wipe the trackball.
2. This is a little more technical but it is VERY easy. Removing the trackball is extremely easy. You can use a simple screw driver to flip off the silver ring around the trackball and simply turn the phone over and tap it a few times to have the ball out. When the ball is out, using rubbing alcohol to simply clean around it. Just be careful... the trackball mechinism is VERY fragile. To replace it, the ball can only go in 2 ways and determining this is very easy, if it goes back in, it goes in, if not, move it. Putting the ball back in requires barely any force. Then the silver ring only goes in 1 way. The three hooks slide right in.
3. Replacing the trackball is the last idea. I have replaced my trackball on my Blackberry once already. You can find replacement trackballs for a cheap price on amazon, ranging from $2-10. You can also find them on ebay or simply googling Blackberry Trackball Replacement. The same way to replace the ball is as I said to remove it.
There are many videos or instructions on the web for replacing or taking out the trackball.
Glad to help you out with your Blackberry device! Good luck!
Thank you for the response. I send an email to their site to get the drivers. Sager claims Lifetime technical support. I just could not find their website before.
Thanks again
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