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Sounds like the laser pickup unit to the DVD player is faulty. Contact any service technician to replace it. The disc mechanism should be taken out of it to replace this part.
If you wish to get some details; check the site linked here. Pull up older posts. Surf the site with patience. http://electronicshelponline.blogspot.com/
I believe you need to switch the TV to the DVD input mode before inserting a disc. There should be a button on the remote or the TV labelled INPUT or SOURCE. Try pressing this repeatedly until "DVD" is shown on the screen or use the UP/DOWN arrows keys on the remote to select DVD from the input list, then press OK / SELECT / ENTER to choose DVD mode. You should then be able to insert a disc and play it.
I need to check some details for this TV and will get back to you shortly. If the TV really wont accept any disc, then you've bought a lemon and the TV needs to be returned to the store for replacement asap. I will post back with more details below in a few minutes.
The most common reason for the system not reading discs is a bad drive. The following website sells the drives and does installs:
This drive should fix any reading issues you are having with your games, or issues inserting your games or ejecting them (or lack thereof). This is the entire DVD drive assembly mechanism replacement for your system including a new laser. If your discs are not ejecting, or you cannot insert a disc -- or you can insert a disc but it will not load, this is what you need to get your system going again! Hope this will help....
I found this on the PROSCAN website under customer support manuals.The website is www.oncorpus.com.I hope this information helps you with your problem. IMPORTANT THE LABEL SIDE OF THE DVD MUST FACE THE BACK SIDE OF THE TELEVISION 1. Press the ‘INPUT’ button to select ‘DVD’ mode, if no disc is inserted yet, the display shows ‘No Disc’. 2.Insert a DVD with the printed side facing towards the rear of the TV/DVD Player (see below) 3.The TV will first display ‘Loading’, then change to ‘DVD-video’. Most DVDs will show some preliminary information then stop at a main menu screen. 4. Press PLAY/PAUSE to play it directly. Or press the DVD-MENU button to access the disc menu during playback. 5.Use the direction button on the remote control to select the desired option. Press ENTER to select the option or press the ► button. Playback will now commence. 6.After playback, press the EJECT button on remote control or EJECT button on TV/DVD to remove the disc. Note: No function‘’ will sometimes appear on the screen after a button is pressed. This indicates that the function is not supported at the current time.
The LCD/DVD may need a reset. Unplug the unit for 10 sec then plug back in. Instead of power button, push eject button. The blue DVD screen should appear. This worked on my unit which I had for only 2 months. If not call customer service.
Turns out my suspicions wre correct about the DVD player being "sluggish" from lack of use. By continuing to exercise the drive motor by hitting play and eject while simutaneously attempting to insert a disc finally paid off. Now it readily accepts the disc and everything is functioning as designed. Trust me, I'm not going to let it sit idle for anymore extended periods...................baltogas
I just took my West. DVD 40" apart
Very cheap DVD player inside.
Fixed one problem - the felt glued down to inside of DVD player to keep DVD from getting scracthed when inserted inside the player came off and was binding DVD - this may cause DVd to want to eject - I am calling Westinghouse to see if they will send me a new DVD player to install.
DVD has gotten louder over the past few of it's 20 month life as well - to an unacceptable level.