Question about Whirlpool MH3184XP Microwave Oven

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Child lock on and don't know how to turn it off

We had a bad storm and all of a sudden the fan turned on in my whirlpool microwave and I went to turn the fan off and noticed that the child lock safety feature was turned on and the word sensor was showing. I don't know how to turn it off. My microwave won't work because it's in lock mode! I tried everything, even holding down the off button for 5 seconds but nothing is working! Help!

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  • Whirlpool Master
  • 9,098 Answers

The first thing to try is a "hard reset". Unplug it from the power line for a few minutes, plug it back in, set the clock, then try again.

The manual says to turn it on or off, hold the Cancel button for 5 seconds until you hear the tones.

If you still have trouble after that, the surge may have done some damage, even though the unit has built-in surge protection.

We're happy to help and we appreciate your thoughtful rating of our answer.

Posted on Mar 08, 2008

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Posted on Jan 02, 2017

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I have a whirlpool microwave WM1107ADWC and I want to turn off the Child lock. How can I do it? I don't have kids and i want to save time when I use my microwave. Thanks


Child locks on microwaves act as a safety feature to prevent children from getting harmed or from causing other possible damage. The child safety lock does not lock access to the microwave; it simply prevents the microwave from being operated. To remove the child lock press the Stop button three times.

Lock the microwaveIf you wish to re-lock the microwave, perform a similar procedure. Instead of pressing the Stop button you need to press the Start button. Press the Start button three consecutive times to lock the microwave. This enables the child lock once again and prevents the microwave from being operated.
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