Question about Whirlpool MH3184XP Microwave Oven

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Child lock on and don't know how to turn it off

We had a bad storm and all of a sudden the fan turned on in my whirlpool microwave and I went to turn the fan off and noticed that the child lock safety feature was turned on and the word sensor was showing. I don't know how to turn it off. My microwave won't work because it's in lock mode! I tried everything, even holding down the off button for 5 seconds but nothing is working! Help!

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The first thing to try is a "hard reset". Unplug it from the power line for a few minutes, plug it back in, set the clock, then try again.

The manual says to turn it on or off, hold the Cancel button for 5 seconds until you hear the tones.

If you still have trouble after that, the surge may have done some damage, even though the unit has built-in surge protection.

We're happy to help and we appreciate your thoughtful rating of our answer.

Posted on Mar 08, 2008

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You can view or download your owner's manual here.

You will need the free Acrobat Reader to view or print it.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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