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Posted on Mar 08, 2008
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Printer working fine but Scanner does not work on Dell 962 Photo All in One

I recently had my computer cleaned up. The person who cleaned it lost the printer information on the computer. I had one disk and re-installed it. I can not find the second disk. What can I do?

Darlene

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  • Craftydar Mar 09, 2008

    I did just what you said. I did have an error message after loading it but I chatted online with Dell and they fixed it. Thanks for helping out. I wish I would have asked sooner.



    Darlene

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  • Posted on Mar 09, 2008
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Darlene,

You can go to the Web site that has the latest driver for your printer. You just go to goggle.com and type in the make and model of your printer and then a space, and then drivers.

Example: HP deskjet 5650 +drivers
You'll see some links, take the ones that go to HP. When you do, look for 'Support and Drivers".

Or you can tall me the make and model and I can show the link to the right driver in my next reply.

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