Question about Jabra BT500 Wireless Headset

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My Jabra BT500 is on mute. Callers can not hear me. It worked fine at first now nothing.

How do you turn off mute. Perhaps the mic is broken?

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  • Anonymous May 17, 2008

    same, when playing online no-one can hear me either, yet on a phone i can be heared

  • Anonymous Mar 19, 2014

    the mute switch died I think. it's perma-muted. Probably have to open it up with a screwdriver

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When powered up and in "talk" mode (during a call) hold the volume up and down "bumps" simultaneously. This engages/disengages the headset's mute function.... Hope this helps...

Posted on Jun 17, 2008

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1 Answer

Is the rechargeable battery in the Jabra BT500 replaceable?


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  • Jan 26, 2016 | Jabra BT500 Wireless Headset

    1 Answer

    Jabra BT500 won't power up


    If you can try a different charger, try that. try charging with USB cable if not. Try your charger on another headset if you can. I think the charger is the problem. If no change every way, here is the link to the user manual if you need it; http://www.jabra.com/Sites/Jabra/NA-US/pages/SupportProduct.aspx?productid=3c063d26-e62b-4b4d-9613-c10134a79cf3 Page 7 has the toll-free tech helpline which is probably worth a check in case they have any ideas before opening it up. If still no luck, and you want to open it up, first thing to look for is the battery. check any connectors are on properly. try charging for a while and see if battery gets warm/hot/no change. See if there are any technical specifications or part numbers written on the battery and I can get more info to see if it can be checked and if it is worth replacing. If you have any trouble identifying the battery, try posting back a photo of the inside and we will see what we can do. Hope this helps :)

    Aug 17, 2007 | Jabra BT500 Wireless Headset

    1 Answer

    Hello. I can't seem to get my phone to "discover" my bluetooth device.... Help?


    Hi,
    1. Turn headset off. Press and hold until solid light comes on.
    2. Activate Bluetooth on your phone.
    3. Search for Bluetooth devices and select Jabra BT500.
    4. Press ‘OK’ on the phone ,If the phone asks for a PIN then confirm with PIN code 0000 (4 zeros)


    Thank You

    Sep 05, 2010 | Jabra BT500 Wireless Headset

    2 Answers

    Bluetooth help


    When you pair the bluetooth headset default passkey (PIN) should be used as "0000" (4 zeros). for further info you can check the user manual as I attached the link below
    http://www.jabra.com/sites/Jabra/GNimages/Products/WirelessHeadset/BT500/Documents/UM/BT500_UM_NA_EN_480.pdf

    Good Luck

    Feb 20, 2008 | Jabra BT500 Wireless Headset

    1 Answer

    Jabra bt500


    yeah charge it for 14 hours......and then hold the pair and call at the same time... then repeat the pairing process

    Jan 04, 2008 | Jabra BT500 Wireless Headset

    1 Answer

    Cant hear


    I have the same problem. The lights are on, it's paired, and my caller can hear me. but I cannot hear the beep from pressing buttons on the jabra, nor can I hear anything from the phone.

    Oct 31, 2007 | Jabra BT500 Wireless Headset

    8 Answers

    Jabra BT500 will not power on or charge


    I would also like to know if you find a fix for this problem. I have the BT500 and it will also not turn on.

    Sep 17, 2007 | Jabra BT500 Wireless Headset

    1 Answer

    No sound


    Had the same problem with the BT250v 'connected' to my Nokia 6021. When connected to my notebook, the 250 did produce sound, so decided the Nokia was the problem. Fixed the problem by doing a full reboot of the phone like this:

     

    Jabra: Turn off the 250

    Phone: Delete the BT connection to the Jabra (in BT settings)

    Phone: Switch off BT

    Phone: Turned off the phone (I've even removed the battery)

    Phone: Turned on the phone

    Phone: Switch on BT

    Jabra: Turn on the 250 for detection

    Phone: Look for audio devices

    Phone: Connect to Jabra

     

    Problem fixed!

    Sep 02, 2007 | Jabra BT250 Consumer Headset

    2 Answers

    Jabra BT500


    the pin number is 0000, press and hold button until the light stays on to pair with your phone.

    Jun 04, 2007 | Jabra BT500 Wireless Headset

    1 Answer

    Jabra BT500


    I had a very similar problem. Your headset is most likely defective. Call Jabra at Jabra.com and they'll replace it for you if you still have the receipt where you bought it from.

    Dec 03, 2006 | Jabra BT500 Wireless Headset

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