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INSTALLED NEW CARTRIGES AND PRINTER WILL NO RESUME PRINTING

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  • maggievalley Mar 09, 2008

    the tapes were removed prior to installation. that is not the problem,  any other suggestions?????????

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Hi maggievalley,

I need you to make absolutely sure that you followed the installation procedure of the cartridges correctly. Some manufacturers put a kind of tape on the cartridge when it ships from their factories to prevent ink from leaking out of the cartridge during transportation. This tape must be removed prior to installing the cartridge in a printer to allow the ink to flow out of the cartridge.
I suggest you remove the cartridges from your printer and reinstall them following the new cartridge installation guidelines of your printer's manufacturer step-by-step.

Hope you find this information helpful in solving the printing problem and thanks for using the FixYa service
Kind regards

Posted on Mar 08, 2008

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